Ratings based on 131 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2024 on Hotels
Very simple, clean and functional
by A verified traveler
Posted 10 Jul 2023
Nothing about this hotel is likeable room was very small it would have been small for a single but was rented as a twin with two single beds with no gap between them!! No prvision for upacking you bag nowhere to hang anything you could only shuffle fown the room to the second bed by turning side on the toilet seat was held together by sticky tape and was badly stained and the tippet itself we had to clean before we could us it was so bad that coupled with the worlds smallest shower cubicle made the stay horrible oh and did i mention no aircon in 36c heat and you cant open the window breakfast was coffee and a croissant looking at the state of the hotel i thought it prudent to pass which worked put well as it was an extra truly couldn't wait to leave DONT BOOK HERE
Comment from Hotel Management
11 Jul 2023 by Réception, Hotel Management
Bonjour, vous avez effectué votre réservation dans un hôtel F1 vous ne pouviez donc pas vous attendre à un standing de 4 étoiles. Nous sommes navrés que votre séjour vous a autant déplu mais tout ce que vous décrivez ici figurait sur les photos que vous avez vu avant de valider votre réservation, chambre petite, pas de clim ...Les clients réservent en connaissance de cause. Et en ce qui concerne le petit déjeuner c'est un buffet à volonté qui en plus du café et du croissant contient baguette, céréales, compote... Bonne journée à vous
by A verified traveler
Posted 11 Oct 2021
Very basic hotel. You have to pay €3 for a towel which is odd. Staff was okay. Clean. Good for a bed and shower.
Comment from Hotel Management
11 Oct 2021 by Frédéric, Hotel Management
Hello,
We thank you for your stay in our establishment and take your comments into account.
Regards.
Frédéric.
by A verified traveler
Posted 7 Jan 2020
nothing to write the Wlan was not correct.............................................
Comment from Hotel Management
7 Jan 2020 by Frédéric., Hotel Management
HELLO We thank you for your stay in our establishment and we are sorry that you were not completely satisfied with our services.
We would be happy to see you again to prove our total investment in customer satisfaction.
Cordially .
Frederick.
by A verified traveler from Montreal
Posted 8 Oct 2019
This was okay for one night, considering the price was much lower than other hotels around. Towels were not included in the room price, which was not mentioned on Expedia, but we were told at check in. The room itself was okay, the beds were not the comfiest, pillows were really thin. The bathroom looked like it wasn’t cleaned properly prior to our arrival, there was hair in the sink. Breakfast was basic but okay for the price.
Comment from Hotel Management
11 Nov 2019 by Kelly, Hotel Management
Hello, thank you for having noted our hotel f1 Longwy, the towels are no longer provided but it is specified on expedia that they are on sales for 3 €
we take your comment into account.
by A verified traveler
Posted 21 Aug 2019 on Hotels
Comment from Hotel Management
3 Sep 2019 by Kelly, Hotel Management
Bonjour, merci d'avoir prit le temps de noter notre hôtel F1. En espérant vous satisfaire lors d'une prochaine visite
by A verified traveler
Posted 9 May 2024
Chauffage absent eau froide douche
by A verified traveler
Literie très moyenne
Posted 13 Mar 2024 on HotelsUn seul lit sur deux fait,pour le second il manquait protection matelas et le drap housse pas net avec trous de cigarettes au pied
by A verified traveler
grosse déception !
Posted 10 Mar 2024 on Hotelssurfacturation avant d'avoir les clés
hotel prétendument rénové, une couche de peinture blanche de répare pas les murs, les radiateurs, les rideaux, les portes, la TV...
by A verified traveler
Posted 8 Mar 2024 on Hotels
Un imprévu qui fait arriver en dehors des horaires de réception. Impossibilité de les contacter juste après 21h puis aucun moyen devant l'hôtel pour entrer en contact avec qui que ce soit malgré les numéros notés.
En famille, obligé de trouver un autre hôtel en pleine nuit.
