Ratings based on 260 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
I had a bad feeling when I pulled into the parking lot. The rumbling of semi engines and smell of diesel fumes as I exited my car weren’t exactly welcoming. The property looked unkempt & abandoned and I wondered if I had the right hotel. I checked in and went to my room hoping I was wrong about doubting. The halls were filthy, trash and dust and dirt everywhere. I opened my room door to the overwhelming aroma of urine. I went to the front desk and asked for a non pet room. The attendant took me to another room- this one smelled of urine and decaying trash. I promptly told the attendant to cancel my room- did not receive a refund and frankly didn’t care as I would not stay here with my children no matter what. Absolutely disgusting. BEWARE!
Comment from Hotel Management
15 Jun 2024 by Quality Inn, Hotel Management
Thank you for your review.
by A verified traveler
Posted 12 Jun 2024
Pool and bathroom was not clean. Also bathroom very small and ill organized. There were boys standing in parking lot smoking weed. Not really safe for families with kids.
Comment from Hotel Management
13 Jun 2024 by Quality Inn, Hotel Management
We apologize for any inconvenience during your stay. Thank you for your review.
by A verified traveler from El Paso
Posted 27 May 2024
Front desk staff was nice , however hote had bugs on the floor n was very noisy
Comment from Hotel Management
27 May 2024 by Quality Inn, Hotel Management
Our apologies for any inconvenience. Thank you for your review.
by A verified traveler
Posted 26 May 2024
Worst bed I ever TRIED to sleep in
Comment from Hotel Management
26 May 2024 by Quality Inn, Hotel Management
We apologize for the bed not to your standard. Thank you for your review.
by A verified traveler
Posted 13 May 2024
The exit door was duct taped opened. Terrible smell in the hallway. Part of the ceiling in the hallway falling down. The toilet seat was broken and so was the faucet in the shower. Breakfast was disgusting. Brown colored orange juice, milk on the edge of spoiling. Old looking sausage and strange looking eggs. Don't stay here.
Comment from Hotel Management
13 May 2024 by Quality Inn, Hotel Management
Thank you for your review.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Quality Inn Longmont, Hotel Management
Thank you for your review!
by A verified traveler
Posted 10 May 2024
The exit door was duct taped opened. Terrible smell in the hallway. Part of the ceiling in the hallway falling down. The toilet seat was broken and so was the faucet in the shower. Breakfast was disgusting. Brown colored orange juice, milk on the edge of spoiling. Old looking sausage and strange looking eggs. Don't stay here.
Comment from Hotel Management
28 May 2024 by Quality Inn, Hotel Management
We apologize for any inconvenience experienced during your stay. We will share the comment for improvement. Thank you for your review.
by A verified traveler
Posted 7 May 2024
I made a reservation for a 3 day stay but my wife was in a car accident back home so I was unable to stay the day I made the reservation I canceled the same day but my money was still taken out of my bank account even after the front clerk said she had canceled it for my after explaining my reason for cancelling
Comment from Hotel Management
7 May 2024 by Quality Inn, Hotel Management
Good evening. Upon reviewing your account, your reservation was made through a third party, prepay. This means that you will need to contact the third party directly for refund. On the hotel's side, just like the hotel clerk said, was not charged on our end as courtesy, although the hotel did have the right to still charge a no show fee regardless of reasons. The issue will have to be addressed to Expedia directly from the guest. If this response helped your case, we would appreciate you either removing the review, since it does not represent the image of the hotel. We may dispute this review. Please let us know if there is anything else we can help with. Thank you.
by A verified traveler from Oro Valley
Posted 4 May 2024
I just stopped in for one night to pick up a vehicle and transport it home. Thanks for everything!
Comment from Hotel Management
6 May 2024 by Quality Inn Longmont, Hotel Management
Thank you for your review!
by A verified traveler
Posted 27 Apr 2024
It's nice for a lower costing hotel. Much cleaner than the competition in the area. It would be nice if they fixed the pool.
Comment from Hotel Management
29 Apr 2024 by Quality Inn Longmont, Hotel Management
Thank you for your review!
