Ratings based on 1,048 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Ileana, it's wonderful to see your high rating! We trust you had a memorable experience at Allegria Hotel and we hope your travels bring you back our way soon. Your satisfaction is our greatest reward. Safe travels!
by A verified traveler
Posted 29 Apr 2024
First time very pleased. Had brunch which was very good. Employees very very nice and a pleasure to deal with. In these times it’s nice to experience this. Good group.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Regina, it's music to our ears to know you had such a delightful first time at Allegria Hotel. We are thrilled our delectable brunch and our warm team members were key highlights of your visit. We truly believe in the value of excellent service, especially in these challenging times. It's heartening to see our efforts being appreciated. Thank you again and we look forward to your next visit with us.
by A verified traveler
Posted 28 Apr 2024
I wrote to the property with no response. The staff was very nice and helpful, but was disappointed with everything else. The pool wasn’t open and the website doesn’t state that. The restaurant wasn’t open you could only order food at the bar and it was very understaffed. There was construction so the oceanfront view we booked was blocked by scaffolding. Overall not a great experience. My children and myself were disappointed.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Kristen, it's distressing to hear that your stay didn't meet your expectations. While we're glad our team tried their best, we understand the disappointment about the pool and restaurant availability that led to an experience less enjoyable than we'd hope for our guests. Moreover, minor renovations are crucial to maintaining the high standards we set for our guests, though this should never impede your enjoyment. We want to assure you that your feedback is valued, and it will be used to review and improve our guest experience. We hope for another opportunity to give you the positive experience you anticipated and make it up to your lovely family.
by A verified traveler
Posted 27 Apr 2024
Proximity to beach
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Lisa, it's great to hear you appreciated the close location of Allegria Hotel to the beach. There's something truly wonderful about the ocean being just a stone's throw away. We hope your stay was as refreshing as the sea breeze, and we look forward to welcoming you back in the future!
by A verified traveler from Greenville
Posted 21 Apr 2024
We paid for an ocean view suite and the entire ocean side had scaffolding on it. I know they are going to come on here and say that the website discussed the obstructed view, but we should have never been charged for that view. We had no remotes for either TV in the room. Room keys routinely don’t work (happened to multiple people in our party) Furnishings in the room need updates and most of your staff are just plain out rude.
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Whitney, we really appreciate your feedback. We understand your disappointment regarding the less than perfect views from your suite and difficulties experienced with the television remotes and room keys. We deeply regret any inconveniences this caused you. As for our team members, please be assured it's always our goal to create an inviting and respectful atmosphere. Your comments will be referred to the appropriate team, as we strive for improvement. We hope to have another opportunity to better serve you in the future.
by A verified traveler
Posted 21 Apr 2024
Service was pretty good. Beach was right there , nice hangout
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Rene, it's delightful to hear that you enjoyed your stay at Allegria Hotel. We're glad you found our service satisfactory and appreciated our prime beachfront location. Thank you for choosing us for your beach getaway. We hope to see you again soon.
by A verified traveler
Posted 18 Apr 2024
Ocean
Comment from Hotel Management
19 Apr 2024 by Customer Service, Hotel Management
Lisa, we're delighted to see you enjoyed the beautiful ocean view at Allegria Hotel. We strive to provide a memorable experience, and your simple but significant feedback reinforces this. We hope to welcome you once again in the future.
by A verified traveler
Posted 17 Apr 2024
It was amazing, staff were extremely friendly.
Comment from Hotel Management
19 Apr 2024 by Customer Service, Hotel Management
Jessica, we're thrilled to hear you had an amazing time at Allegria Hotel. Your kind words about our friendly team members are greatly appreciated! We'd love to welcome you back in the future.
by A verified traveler
Posted 16 Apr 2024
Great quiet pace to stay, beach is right there as well. Can't beat it.
Comment from Hotel Management
18 Apr 2024 by Customer Service, Hotel Management
Kyle, it's wonderful to hear you had such a marvelous experience at Allegria Hotel. Our beach proximity is definitely one of the high points of staying with us and we're glad to note this added positivity to your experience. We can't wait to welcome you back for another peaceful visit.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Maria, thanks so much for your stellar rating of the Allegria Hotel. It's heartwarming to know that your stay was enjoyable. Should you choose to visit again, we will be more than ready to give you another fantastic experience. We value your feedback and look forward to your next visit!
