Ratings based on 82 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Parking is on the street. It's an area of terraced houses which have no driveways. All cars are parked on both sides of the street. At 1515 when we arrived we couldn't get a space within 60m of the property. My wife walked back to find that to access the property requires the climbing of lots of steps. Not good for folks with limited mobility. Given we needed to go out in the evening, we were concerned about the availability of parking at say2230. This, along with the steps, we decided not to stay. I feel there entry on your site should be clearer, certainly about the parking.
by A verified traveler
Posted 18 Apr 2024
Great location if you intend to walk around the city!!!
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023 on Hotels
by A verified traveler
Posted 26 Jun 2023
Remote checking with no instructions
Only cereal for breakfast eggs or hot 4euros extra
by A verified traveler
Posted 4 Jun 2023
I appreciated the digital self check-in, it wasn't stressful and we could easily arrive/depart on our own schedule. The room was small but what we needed for our stay. The location was walkable to the areas we wanted to explore downtown and parking wasn't too difficult on the street. Breakfast was well stocked and a hot breakfast was available and worth the cost. This was our first time to Northern Ireland and we were impressed with the friendliness of the staff-- we would recommend this place!
by A verified traveler
Posted 8 May 2023 on Hotels
by A verified traveler
Posted 30 Jan 2023 on Hotels
by A verified traveler
Posted 20 Nov 2022
The room we had came with various problems , curtain fallen down, tv not working, room was cold too! I rung up three times to ask for things to be sorted and nothing was done ! I managed to fix things myself after being told on the third call they can’t do anything until tomorrow now! Things were reported at 6pm and they didn’t seem to care! Three different people o spoke to and all said they will sort it and didn’t!
We won’t be staying here again
by A verified traveler
Posted 10 Nov 2022
I booked in advance. I was told to arrive before 8pm. At 730 pm, I arrived and could not gain access to the facility. There was a notice outside that said it was self check-in and an email was sent with instructions. I never received an email and was unable to get ahold of the property owners. Expedia was unable to get ahold of them as well. I was left stranded as a solo traveler in a foreign country without a place to stay.
Expedia attempted to call them the next day with no answer and no respond to emails. On day 2 they finally reached them and they stated I was a no show and refused to help.
