Ratings based on 996 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2021
Close to train, and in an interesting neighborhood.
Comment from Hotel Management
28 Oct 2021 by Kasia, Hotel Management
Dear Mark, thank you for taking your time to review us after your recent stay. We are glad you enjoyed our location which has easy access to central London attractions. We look forward to welcoming you back soon. Kind regards, Kasia -Reception Department
by A verified traveler
Pleasant corner of Paddington
Posted 14 Aug 2021 on HotelsExcellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Comment from Hotel Management
3 Sep 2021 by Sandra, Hotel Management
Dear guest,
Thank you for your review. It help us a lot.
Kind regards,
Sandra, front desk receptionist.
by A verified traveler
Posted 3 Aug 2021 on Hotels
Comment from Hotel Management
17 Sep 2021 by Sandra, Hotel Management
Dear guest,
Thank you for your review.
It helps us a lot.
Kind regards
by A verified traveler
Nice place great price
Posted 21 Jul 2020 on HotelsBooked last minute because missed last train..upgraded me to double..wild stat again
Comment from Hotel Management
28 Aug 2020 by martina, Hotel Management
Dear Guest,
Thanks for giving us such a nice review. Hope to see you again at our hotel.
by A verified traveler
Noisy Rooms
Posted 9 Mar 2020 on HotelsReception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
by A verified traveler
Posted 2 Mar 2020 on Hotels
Comment from Hotel Management
7 Mar 2020 by Westpoint Hotel, Hotel Management
Dear Guest,
Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon.
Kind Regards,
by A verified traveler
Posted 19 Feb 2020 on Orbitz
Comment from Hotel Management
7 Mar 2020 by Westpoint Hotel, Hotel Management
Dear Guest,
Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon
Kind Regards,
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
7 Mar 2020 by Westpoint Hotel, Hotel Management
Dear Guest,
Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon
Kind Regards,
by A verified traveler
Posted 29 Jan 2020 on Hotels
The Wi-fi was not particularly strong. My room was in the basement and was cold. Some of the plug sockets were damaged in my room.
Comment from Hotel Management
8 Feb 2020 by reception front desk, Hotel Management
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel
by A verified traveler
Posted 17 Jan 2020
Comment from Hotel Management
8 Feb 2020 by reception front desk, Hotel Management
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel
