Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Perfectly positioned for theatre land - Tina and ABBA next door! This hotel is not cheap and breakfast is extra. At the breakfast table everything comes at once. A pot of tea is brought to the table first and it’s only warm by the time you are ready for it. In our room, the towel rail was not working, the dest lamp wasn’t working, the robe hook on the back of the bathroom door was missing and the sink plug in the bathroom basin wouldn’t lift.
by A verified traveler
Posted 12 Apr 2024
Lovely building, clean, relaxed atmosphere, staff friendly and helpful.
In rooms would benefit from walk showers for safer,easier use. Also problem that water also goes on to floor under screen when using over bath shower in both rooms booked
by A verified traveler from Missouri City
Posted 7 Apr 2024
best hotel and staff in Alwych
by A verified traveler
Posted 5 Apr 2024
The staff was exceedingly helpful and made the check-in process an easy maneuver.
by A verified traveler
Posted 4 Apr 2024
The room we were given couldn’t quite get temperature control down, and it felt as though it was built as an afterthought. The staff was very welcoming and polite. A very clean facility.
by A verified traveler from Missouri City
Posted 31 Mar 2024
Love the location, very central to many venues
by A verified traveler
Posted 31 Mar 2024
The property is historic and elegant. The full English breakfast in the ballroom is delicious. The renovated rooms are compact, but very nice.
by A verified traveler
Posted 27 Mar 2024
Super friendly staff, comfortable room, fun location
by A verified traveler
Posted 24 Mar 2024
Lots around the hotel especially shows, shops and restaurants. Lovely clean rooms and the breakfast is amazing.
by A verified traveler
Posted 15 Mar 2024
Great services, loved the location.
