Ratings based on 960 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Good facility, main lobby a little crowded
Comment from Hotel Management
25 Apr 2024 by Guest Experience Team, Hotel Management
Dear Vincenzo,It's a delight to hear that you appreciated our facility during your stay at Hotel The May Fair, A Radisson Collection Hotel. Your feedback is invaluable to us.We acknowledge your observation about the crowd in our main lobby. Our hotel is often a bustling hub as we are fortunate to host guests from all around the globe. We trust that this lively atmosphere contributes to the unique experience we strive to offer every guest.However, we do understand that at times, a calmer ambience may be desired. For future visits, please note that we have several other quiet areas within the hotel where you can relax and enjoy some peace and tranquility.We are dedicated to ensuring that all of our guests have a memorable and comfortable stay, and your comments help us in that mission. We look forward to welcoming you back and making your next visit even more enjoyable.Guest Experience Team
by A verified traveler
Posted 18 Apr 2024
Good location easy access to central London
Comment from Hotel Management
25 Apr 2024 by Guest Experience Team, Hotel Management
Dear Andrew,We are thrilled to learn that you found our location convenient during your stay in London. Our prime location is indeed a highlight of Hotel The May Fair, A Radisson Collection Hotel, and we take pride in being situated in such an accessible area that provides our guests with easy access to the heart of the city.We understand how important it is for our guests to be able to explore London with ease and minimal travel hassle. It is our goal to provide an experience that is not only inviting and relaxing but also practical for our guests' needs.We are looking forward to having the opportunity to welcome you back on your next visit to London. It will be our pleasure to ensure that you have another comfortable and enjoyable stay at Hotel The May Fair, A Radisson Collection Hotel.Warm Regards,Guest Experience Team
by A verified traveler
Posted 8 Apr 2024
Fine hotel
Comment from Hotel Management
9 Apr 2024 by Guest Experience Team, Hotel Management
Dear Rasheed,Your generous score truly brightens our day! We are thrilled to learn that your experience at Hotel The May Fair, A Radisson Collection Hotel, was worth a perfect rating. Your satisfaction is our highest reward and it's always a delight to see that we have succeeded in making your stay a memorable one.As a part of the Radisson Collection, we strive to provide our guests with unparalleled hospitality, comfort, and elegance. We believe in creating a unique experience for each of our guests, and we're delighted that your stay reflected this philosophy.Should you decide to return, we promise to maintain the same level of service and attention to detail that earned us your high rating in the first place. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Guest Experience Team
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Location and large rooms
Comment from Hotel Management
6 Apr 2024 by Guest Experience Team, Hotel Management
Dear Tina,Your perfect rating of our hotel speaks volumes about your positive experience at Hotel The May Fair, A Radisson Collection Hotel. It's absolutely delightful to learn that our services and facilities were up to your expectations and that you had an enjoyable stay with us. At our hotel, we strive to provide a memorable experience to all our esteemed guests. Your satisfaction serves as an affirmation that we are on the right path. We are truly privileged to have had the opportunity to serve you and are eager to welcome you back in the future. Your continued patronage is something we cherish and aim to deserve.Warm regards, Guest Experience Team
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Guest Experience Team, Hotel Management
Dear valued guest,It is absolutely wonderful to learn that you have rated us with the perfect score of 5 out of 5. This rating, in itself, is a testament to our commitment towards providing the finest hospitality and services.At "Hotel The May Fair, A Radisson Collection Hotel", it is always our aim to make our guests' stay as comfortable and enjoyable as possible. Your rating reflects that our efforts have been successful in creating a memorable experience for you.Your feedback is a valuable contribution that encourages our team to continue delivering top-notch services and creating pleasant experiences for all our guests. It is feedback like yours that motivates us to strive for excellence in all our endeavors.We eagerly look forward to welcoming you back to our hotel in the near future, where we hope to add even more delightful memories to your travel experiences.Once again, our heartfelt thanks for your excellent rating.Best regards,Guest Experience Team
by A verified traveler
Posted 31 Mar 2024
Xx
Comment from Hotel Management
4 Apr 2024 by Guest Experience Team, Hotel Management
Dear Valued Guest,Your perfect score truly brightens our day! We are thrilled to see that your experience at "Hotel The May Fair, A Radisson Collection Hotel" met your expectations. Our team always strives to provide a most memorable experience for our guests, and it is heartening to see this reflected in your rating. Your satisfaction is our highest reward and it motivates us to continue delivering exceptional service.We look forward to the opportunity of welcoming you back on your next visit, promising to offer the premium service and warm hospitality that our valued guests have come to expect from us.Best Regards,Guest Experience Team
by A verified traveler
Posted 30 Mar 2024
Hotel as always is a great hotel in a great location the heart of Mayfair with bars, clubs and restaurants all within walking distance. The staff are all brilliant polite, professional always willing to assist you in anything. Myself and the wife love visiting the hotel. Till our next visit in May.
Comment from Hotel Management
30 Mar 2024 by The May Fair Guest Experience Team, Hotel Management
Dear Hardeep,Your kind remarks about our staff and location are truly appreciated. It's delightful to hear that you and your wife enjoy visiting us, and we are delighted to be your preferred choice in Mayfair. Our team takes great pride in providing excellent service and we're thrilled to learn that their efforts have not gone unnoticed.Our hotel indeed occupies a prime location in the heart of London, making it a convenient choice for exploring some of the city's finest attractions. We're glad you were able to take advantage of our proximity to local bars, clubs, and restaurants. Our central location also positions us close to renowned shopping destinations like Bond Street, as well as cultural landmarks including Buckingham Palace and the vibrant West End.We eagerly anticipate your next visit in May and promise to continue making your experiences with us memorable. Warm regards,Guest Experience Team
by A verified traveler from New York
Posted 26 Mar 2024
Nice hotel with spacious room.
Comment from Hotel Management
27 Mar 2024 by Guest Experience Team, Hotel Management
Dear Jeremy,Your words truly warmed our hearts! It is a pleasure to hear that you appreciated the spaciousness of our rooms. We put a lot of thought into designing our spaces to not only meet, but exceed, our guests' expectations. Your words affirm that we are on the right path.Our team is committed to ensuring our guests have a comfortable and enjoyable stay, and it is always rewarding to hear when we have succeeded. With each review, we are able to learn and grow, and your feedback is a valuable contribution to this process.We look forward to welcoming you again on your next visit. We will strive to continue providing you with the high standard of service that you have come to expect from us.Warm regards,Guest Experience Team
by A verified traveler
Posted 25 Mar 2024
A great stay
Comment from Hotel Management
25 Mar 2024 by Guest Experience Team, Hotel Management
Dear Darren,It is delightful to read about your positive experience at our hotel. Your brief but impactful comment, "A great stay", brings us immense joy and reinforces our commitment to provide our guests with the best possible service.In our hotel, we strive to create a homely atmosphere where every guest can relax and enjoy their stay. We are pleased to hear that we were able to achieve this during your visit.Your satisfaction is of utmost importance to us and knowing that we were able to meet your expectations is a great motivator for our team. We will ensure to maintain and hopefully enhance the quality of our services for your future visits.Once again, your kind words are highly appreciated. We look forward to welcoming you back soon for another great stay.Warm regards,Guest Experience Team
