Ratings based on 210 Verified Reviews

4.6 out of 5
90% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Great experience!
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Such a treat to stay here. Highly recommend.
3 out of 5
by A verified traveler

Turned into a farce

Posted 3 Jul 2023 on Hotels
The staff are fantastic, particularly the doormen. But repeated billing errors from restaurants and the cafe are concerning (Over $1,200) and on four occasions which had to be addressed. The big one which let them down, they checked us out in error while we weren't in the room (downstairs having morning tea) and removed all our luggage from room. Very red faced about it, but at this level an unacceptable blunder. While an apology was forthcoming, an offer of a gift of a cake was their idea of making amends. Disappointing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023
5 out of 5
by A verified traveler from Buenos Aires

This traveler left a rating score only Posted 6 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2022 on Hotels
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