Ratings based on 120 Verified Reviews

2.4 out of 5
90% of guests recommend
2.2 Room cleanliness
2.8 Service & staff
2.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Jun 2024
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1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024
3 out of 5
by A verified traveler

Posted 4 Jun 2024
I booked a double room but was only given a single. The room was sparse and the closest bathroom had a problem with the lock so I couldn't get out for ages; definitely a fire risk.
3 out of 5
by A verified traveler

Posted 30 May 2024
The staff was kind and moved me on a different room and floor away from the room were some of the guests were involved in antisocial behaviour
1 out of 5
by A verified traveler

Posted 28 May 2024
Aweful experience. Dirty room, dirty bathroom, blood stains. The room is smilly, dusty, and looks like it was not taken care of for a very long time. I believe this hotel should not be allowed to operate because of how dirty it is. Strongly discourage people from booking here. Didn't even stay the full duration of my booking because of how aweful the condtion of the room was. Avoid!!!
3 out of 5
by A verified traveler

Posted 23 May 2024
The staff were friendly and it is a 15 minute walk to town the west end which is great. Should be advertised as a hostel - basic, not as clean as could be but fine for a place to put your head down for the nigh.
1 out of 5
by A verified traveler

Posted 16 May 2024
THERE WAS NOT A SINGLE THING THAT WAS ACCEPTABLE ABOUT THIS HOTEL ! DUE TO THE SMALL BUDGET BEDROOM WINDOW CATCH NOT CLOSING AND THEREFORE NOT LOCKING, IT WAS UNSAFE/INSECURE, SUBSEQUENTLY WE DID NOT FEEL SAFE AND THEREFORE DID NOT STAY THE NIGHT BUT HAD TO STAY SOMEWHERE ELSE !! I EXPECT TO BE RE-IMBURSED MY £95 THANET HOTEL ANNEX AND EXPEDIA
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
2 out of 5
by A verified traveler

Posted 22 Apr 2024
I don't get it, there must be five hundred hotels like this in London, it's sort of a British specialty, skinny mattresses with protruding springs, dingy, not well cleaned, crooked doors with loose hinges, laminate flooring that looks like it was second hand when it was installed, lime scale encrusted sinks and showers and no consideration for grace or comfort at all. I wish that the people who owned these hotels, who obviously make a lot of money (I paid $300 for one night) had the desire to make the world a more beautiful place, instead of creating what is essentially a rentable slum. My room, for example, didn't even have a bed side table or reading lamp. There was literally nowhere to put my clothes, it was just a bed in a room with a weird shower unit in the corner. The only positive was the friendly staff. Would I go here again? Sadly, yes, because most of the less expensive hotels in london are just as bad -- shame on the landlords. They could easily make them nicer without incurring huge expenses but they simply don't care.
Comment from Hotel Management
22 Apr 2024 by vik, Hotel Management
Dear Sam, we sorry to hear you did not enjoy you stay with us. We do appreciate prices around London during FA cup games are high but at 129 for 2 guests on a Saturday night we are considerably less than any other hotel in the area. However we do aspire for all our guests to have a great stay with us and have informed our cleaning and maintenance staff of your feedback. We hope you can give us another chance to provide you with a better experience, have a great rest of the week reservations team
3 out of 5
by A verified traveler

Posted 9 Apr 2024
Convenient 10-15min walk to St Pancras station to catch trains. 20-25mins to Soho. Nice area. Rooms were a bit dingy and minimal, but one gets what they paid for. Just needed a convenient location to catch a train to Europe, so served its purpose