Ratings based on 887 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
So happy we stayed here. Lovely historic building, great whiskey bar (with friendly staff), walkable neighborhood -- and affordable rate. Would absolutely return!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler from Cheltenham

Posted 9 Apr 2024
Nice property - good service - breakfast included. No bottled water in room was only downside.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Adam was especially welcoming and helpful! We also loved Melody Whisky Bar ✨
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024
2 out of 5
by A verified traveler from Azeitão

Posted 5 Mar 2024
Charged for breakfast directly by hotel before arrival. Then told restaurant closed during stay. Refused to deal with refund directly and told me to speak to travel agent. Had to spend 30 minutes on phone to travel. Room not cleaned one of the days. Common areas untidy. Nice building wasted by poor service and cleanliness.
1 out of 5
by A verified traveler

Posted 5 Mar 2024
Upon arrival we were told there was an engineering fault in the room and we would have to find alternative accommodation. I’m yet to receive a refund