Ratings based on 977 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Nice staff and clean room, but the photos are not representative of the actual rooms.
Comment from Hotel Management
10 Jun 2024 by Rushmore Hotel, Hotel Management
Although not perfect, I'm glad your overall guest experience was reasonably good.
by A verified traveler
Posted 8 Jun 2024
This hotel was perfect for us, the receptionist was so accommodating and friendly. We were staying 2 nights, the room was clean and quiet, metro is just around the corner and we recommend Over and Under for breakfast, also just around the corner.
Comment from Hotel Management
8 Jun 2024 by Rushmore Hotel, Hotel Management
We appreciate your lovely review. It's delightful to know that you found our rooms nice and our personnel super friendly. We strive to provide a convenient location near Earls Court Tube Station. Thank you for choosing us. Best regards!
by A verified traveler
Posted 7 Jun 2024
Simple, clean, quiet. Ideal for my needs
Comment from Hotel Management
7 Jun 2024 by Rushmore Hotel, Hotel Management
We are glad you had a pleasant stay with us and look forward to welcoming you back to Rushmore Hotel.
by A verified traveler
Posted 3 Jun 2024
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Comment from Hotel Management
4 Jun 2024 by Rushmore Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Jun 2024
We loved the location, it is right around the corner from the earls Court underground station and had so many amenities in the area. The staff were lovely and went above and beyond. The room was pretty basic but clean and quiet. The internet was awful and we often couldn’t connect.
Comment from Hotel Management
3 Jun 2024 by Rushmore Hotel, Hotel Management
Thank you for pointing out the pros and cons of your stay with us. Although not perfect, I'm glad your overall guest experience was reasonably good. We will look into your complaints in order to improve our standards wherever possible.
by A verified traveler
Posted 31 May 2024
Easy check-in, very closer to the train station and lots of restaurants around by. Bed was comfortable and had a good night sleep. Shower area is very tiny but not a big deal as we stayed there for a couple of nights. I would definitely stay again in the future.
Comment from Hotel Management
1 Jun 2024 by P, Hotel Management
We are happy you enjoyed our central location! Thank you for staying with us at Rushmore Hotel. It will be a pleasure to welcome you back again.
by A verified traveler
Posted 27 May 2024
Great location with the tube station just around the corner. Staff were friendly and helpful. Bed clean and comfortable.
Window in the room would not close and outside hinge was hanging off. Black mildew all around the window. Curtain pole also hanging off wall.
Bathroom in need of upgrade. Silicone poorly applied and looked dirty. Shower head so clogged up we did not use it.
Comment from Hotel Management
28 May 2024 by Rshmore Hotel, Hotel Management
We are sorry that you were unhappy with your stay at our hotel. We will look into your complaints in order to improve our standards wherever possible.
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 16 May 2024
The smallest bedroom I’ve ever stayed in, together with the smallest shower. The staff were pleasant enough but the stay could only be described as an existence with few redeeming features.
Comment from Hotel Management
17 May 2024 by Rushmore Hotel, Hotel Management
Thank you for your feedback. Most townhouse hotels in this area have bathrooms similar in size to ours. We regret that you were not satisfied with your visit to Rushmore Hotel.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by P, Hotel Management
Your feedback on your experience is much appreciated.
