Ratings based on 853 Verified Reviews
2.4 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
George on reception was the best aspect of the hotel. He was very pleasant.
by A verified traveler
Well located budget hotel.
Posted 24 Jan 2024 on HotelsThis hotel was convenient for the Baker St area and fulfilled my requirements.
by A verified traveler
Posted 3 Jan 2024
Hotel was sufficient for sleeping and that’s about it. Place was old and rundown, definitely needed a good paint job. Check-in was not helpful - it was later in the night and person at desk didn’t explain anything, we were told to pay upon check out and given 1 towel when 2 guests were staying. The next morning payment was finally taken as we were unknowingly about to be locked out of our room. We came home late that following night and the front door was locked so we used the doorbell to get in - the person at the front desk scolded us for not using a code provided for the front door - however we were never told about said code or given information about it. Fine place to stay if it’s in budget but don’t expect a stellar hotel.
by A verified traveler
Loved staying here.
Posted 21 Dec 2023 on HotelsI don't understand the bad ratings. My room was clean, warm and exactly what I wanted. Right in the heart of everything, as a solo female traveller I never felt unsafe. Everything was always open around and everything was well lit. Was easy to get to two major train stations with my suitcase.
There are a lot of stairs and no lift, but the staff were super friendly and helped me with my suitcase to the top floor. They also helped me at 6am when I lost my key card. (thank you 🙏)
The building is old, so expect it to not be in tip top shape. But they are actively making repairs. Regardless it's still a nice place to stay. Would absolutely stay again. Exactly what I was looking for.
by A verified traveler
Posted 11 Dec 2023 on Hotels
by A verified traveler
Posted 2 Dec 2023 on Hotels
Clean, which is good, but decoration half finished. A bit of a building site.
Half the slats on the bed had fallen through, barely useable.
Location is good though, and friendly staff.
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 28 Nov 2023
The property needs reburbishment. The communal areas especially the walls need repainting. I had an issue with being given the wrong key but this was sorted out by the very helpful man in reception. There was no soap, shampoo or gel for showering.
However the room was nice and the bed very comfortable and the wifi and television worked well.
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Posted 22 Nov 2023 on Hotels
