Ratings based on 824 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
We loved the layout, kitchen ammenities, washer/dryer. Very clean and modern! Just perfect for what we needed!
3 out of 5
by A verified traveler

Posted 23 Apr 2024
This property is in an amazing location. Borough Market and loads of great restaurants are steps away. The hotel staff is there to check you in and nothing more. It feels more like a building concierge than a front desk. We had a studio and while the room was small, it was nice to have a small kitchen. The bathroom is tiny with nowhere to put your shaving kits and a bad shower. The worst part about this property was the constant slamming of hotel room doors. Day and night. You can handle for a night, but it gets to be unbearable. Poor design and inconsiderate travellers.
Comment from Hotel Management
24 Apr 2024 by Native, Hotel Management
Hi Ian Thank you for taking the time to review our property. We are pleased to hear that you enjoyed our amazing location near Borough Market and the variety of great restaurants nearby. We appreciate your feedback regarding our staff and the room amenities.We apologise for any inconvenience you experienced with the size of the room and bathroom. Regarding the noise from slamming doors, we apologise for any disturbance this may have caused during your stay. We will address this issue with our staff to ensure that all guests are considerate of their fellow travellers.Thank you again for your review and we hope to have the opportunity to welcome you back in the future.Kind Regards Native Bankside
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great location right on the jubilee walk ( ok, 100 feet walk). Grocery stores near by, short walk to underground and trains. Next to the Tate Modern. Lots of restaurants nearby. In short, a little gem.
Comment from Hotel Management
23 Apr 2024 by Native, Hotel Management
Hi BruceThank you for the fantastic review! We are thrilled to hear that you enjoyed our convenient location and proximity to various amenities. We take pride in being a little gem in the bustling city, and we are glad that you had a positive experience staying with us. We hope to welcome you back in the future!Kind Regards Native Bankside
4 out of 5
by A verified traveler from New York

Posted 21 Apr 2024
For the price, I really don't think this can be beat. If you don't need daily house keeping and all the amenities of a big brand name hotel, you will not be disappointed. Then apart-hotel was clean, newly renovated, and comfortable. It's missing some basic things like towel hooks and an appropriate outlet in the bathroom, but those are minor details. We also had to ask for extra toilet paper, towels, and paper towels (for the mini kitchen) because they don't stock those items well, but that wasn't a big deal.
Comment from Hotel Management
22 Apr 2024 by Native, Hotel Management
Hi Jason Thank you for taking the time to leave a review! We are glad to hear that you enjoyed your stay at our apart-hotel and found it clean, newly renovated, and comfortable. We appreciate your feedback about the minor details such as towel hooks and bathroom outlets, and we will definitely take that into consideration for future improvements. We apologise for any inconvenience regarding the stocking of extra items like toilet paper, towels, and paper towels as they are refilled on request. We hope to welcome you back again soon!Kind RegardsNative Bankside
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Native, Hotel Management
Hi Fiona Thank you so much for your 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.Kind RegardsNative Bankside
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Excellent hotel in a fantastic location, 2 minutes from the river boat, walking distance to London Bridge and Borough Market. Loved our stay there!
Comment from Hotel Management
15 Apr 2024 by Native, Hotel Management
Hi Oliver Thank you for taking the time to review our hotel! We are thrilled to hear that you enjoyed your stay and found our location to be convenient. We strive to provide excellent service and are glad to hear that we met your expectations. We hope to welcome you back again soon!Kind Regards Native Bankside
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Native, Hotel Management
Hi Paul Thank you so much for the positive review! We are thrilled to hear that you had a great experience with us. We appreciate your feedback and look forward to serving you again in the future.Kind Regards Native Bankside
5 out of 5
by A verified traveler

Posted 1 Apr 2024
It felt very quiet and private, such a great little street but so close to so much! The closest transport was the river taxi but we got picked up by taxis from the address no problem, and just a short walk to the underground, buses etc. There's two eating options just at the end of the street and plenty more close by. The hotel/apartment has everything you'll need, including a full size washing machine and fridge, and even a cooker/microwave and dishwasher. Really well designed. I kept thinking we'd just got really lucky but I can't recommend this hidden gem highly enough!
Comment from Hotel Management
2 Apr 2024 by native, Hotel Management
Hi Amelia Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and found our location to be convenient. We are glad that you found our property well-equipped and comfortable. We take pride in providing a cozy and quiet retreat for our guests. We appreciate your recommendation and hope to welcome you back in the future. Thank you for choosing to stay with us!Kind Regards Native Bankside
5 out of 5
by A verified traveler

Posted 31 Mar 2024
I BOOKED THIS HOTEL AFTER A LOT OF RESEARCH FOR MY VACATION. IT WAS EVERYTHING I WAS LOOKING FOR, A QUIET PLACE THAT FELT LIKE HOME AND SURROUNDED BY PLACES TO EAT, TRANSPORTATION AND NOT TO BUSY. I FELT LIKE I WAS IN A PLACE WHERE THERE WAS A LOT GOING AROUND BUT NOT AS BUSY AS OTHER TURISTIC PLACES IN LONDON AS PICCADILY. YOU HAVE BOROUGH MARKET IN A 5 TO 7 MINUTES WALK, THE TOWER BRIDGE TUBE STATION LIKE 9 MINUTES WALK. YOU CAN GET TO THE HOTEL FROM THE AIRPORT THROUGH THE TUBE VERY EASILY. THE BED WAS COMFORTABLE AND THE BATHROOM HAD A BIG BATHTUB. THE KITCHEN HAD THE ESSENTIALS TO HAVE A QUICK BREAKFAST OR DINNER IF YOU DON'T WANT TO GO OUT. ITS NEAR BY BOROUGH MARKET, ST. PAULS CATHEDRAL, TOWER BRIDGE, SHAKESPEARE THEATER, TATEM MUSEUM, AND MUCH MORE. THE PERSONNEL WAS VERY NICE AND APPROACHABLE. WILL RECOMMEND.
Comment from Hotel Management
1 Apr 2024 by native, Hotel Management
Hi Janelise Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our hotel met all of your expectations. We strive to provide a quiet and comfortable atmosphere for our guests, and we are delighted to hear that you felt at home during your vacation.We are glad to hear that you found our location convenient and close to many popular attractions in London. It's great to know that you were able to easily access transportation and that our staff was helpful and friendly during your stay.We appreciate your recommendation and we hope to welcome you back again in the future. Thank you for choosing our hotel for your vacation!Kind Regards Native Bankside
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Absolutely LOVED staying at Native Bankside- the room was spacious & beautifully designed. We stayed in an apartment room which had so many small thoughtful touches from laundry soap to a glass water bottle to use. Staff was lovely & the location was perfect for exploring. Would definitely stay there again!
Comment from Hotel Management
1 Apr 2024 by native, Hotel Management
Hi Margaret Thank you so much for your fantastic review! We are delighted to hear that you absolutely loved your stay at Native Bankside. It's wonderful to know that you enjoyed the spacious and beautifully designed apartment room, as well as the thoughtful touches like laundry soap and a glass water bottle. We strive to make our guests feel at home and we are glad that you appreciated these details.We are thrilled to hear that our staff was lovely and that the location was perfect for exploring the area. It's great to know that you would definitely stay with us again - we would love to welcome you back!Thank you for choosing Native Bankside for your stay and for taking the time to share your wonderful feedback. We look forward to welcoming you again in the future!Kind Regards Native Bankside