Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
There was a problem with the shower. It kept going scalding hot and burned me. The receptionist said sorry when I notified her but no compensation has been offered.
by A verified traveler
Posted 25 May 2024
Staff were super friendly.
Bed was comfy enough but air con didn't work and bathroom needed more cleaning.
Window could hardly be opened
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 19 May 2024
The breakfast was lovely and the staff were always pleasant. The room itself was very basic and a bit worn. The double bed was Rait comfy but the single bed had a bar in the middle that made it very uncomfy to sleep on. I would say overall a basic stay and not worth the amount paid.
by A verified traveler
Posted 7 Apr 2024
Easy to find and easy access to central London and the O2 arena
by A verified traveler
Posted 6 Apr 2024
Great for Canary Wharf and O2. Cheap parking for London.
by A verified traveler
Posted 6 Apr 2024
Front desk worker Vale, he was so accommodating and a huge help. Lad deserves a raise.
by A verified traveler
Posted 27 Mar 2024
Great location for visiting the o2 arena and the city. Easy walk to the DLR. lovely day spent exploring nearby Greenwich. Hotel has everything I needed and a great price for London. Will be back
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Francesca, Hotel Management
Dear Flamur,Thank you for sharing this lovely review.It is so rewarding for myself and all the team to have received your feedback and to know we helped to make your special event an occasion to remember.Your positive feedback about our team's service will motivate us to continue upholding our standards of excellence.We all wish you the very best for your future together.We look forward to seeing you again on future occasions.Best wishes,Francesca
