Ratings based on 889 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Friendly staff in a stylish hotel which is close to Tower Bridge and tube stations. Happy with location and would stay again.
by A verified traveler
Let’s go Hotel Indigo!
Posted 19 Jan 2024 on HotelsGood location, 5-6 mins walk from two tube stations. Hotel and room are very clean as others pointed out. Room service and housekeeping were excellent. Breakfast was very good and I had purchased it in advance; choice of coffee, omelets and eggs made to order, buffet with fruits, cheese, ham, veggies, etc. We were very happy with the breakfast. Got a large comfortable room in the top floor and it was super quiet. They have two layers of separate windows so absolutely no noise from outside. Room size is above average for two people by London standards. Front desk staff was courteous and helpful.
by A verified traveler
Posted 4 Jan 2024 on Hotels
by A verified traveler
Posted 18 Dec 2023 on Hotels
by A verified traveler
Great hotel, but…
Posted 15 Dec 2023 on HotelsAmazing hotel with lovely staff. However, if you decide to have breakfast they charge VAT (as well as service) on top! What other place does this? Was not impressed!!
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Posted 26 Nov 2023
by A verified traveler
Posted 6 Nov 2023
Nice and cozy
by A verified traveler
Posted 1 Nov 2023 on Hotels
Friendly staff and easy to get too.
by A verified traveler
Great Location & Staff
Posted 28 Oct 2023 on HotelsMy mom and I spent 10 days in London at the Indigo. The service by the front desk and restaurant staff was exceptional. Our room was clean, very spacious, a great shower and plenty of storage to let us unpack. It’s an old building, but it has been renovated and maintained. The location was great—just a few blocks from 2 different Underground stations.
Breakfast was delicious and extensive. There was a buffet with yogurt, fruit, baked goods, cheese and deli meats. Additionally we were able to custom order fresh hot breakfast items and get custom espresso drinks. The staff was very attentive, friendly, and welcoming.
We had an issue with the flush button on our toilet jamming one evening. The front desk staff tried to assist us, but they were unable and the maintenance person had already gone home. The next morning, they moved us into a new room and helped move our belongings. They also refunded that night without us even having to ask. The customer service was incredible in remedying the situation.
I highly recommend the Indigo and will gladly stay here again.
