Ratings based on 358 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Good location … reasonably priced for surbiton
Comment from Hotel Management
3 Jun 2024 by Guest Relations, Hotel Management
Dear JOHN,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Posted 16 May 2024
No mention was made when l booked that all the Hotels facilities were being rebuilt. There was no bar, restaurant or breakfast available
Comment from Hotel Management
17 May 2024 by Guest Relations, Hotel Management
Dear John,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Relations, Hotel Management
Dear Damian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Comfortable hotel
Posted 4 Mar 2024 on HotelsLovely hotel in Surbiton half an hour away by train to the centre of London. Great place for local exploration or for going into the "big smoke". The hotel itself is very comfortable. Saturday evenings can be a bit noisy in their pub area and the next day the breakfast area can be a bit dirty with spelt bear, especially on the seats. So this needs better attention. All in all is a very comfortable hotel well located and close the the train station.
Comment from Hotel Management
6 Mar 2024 by Guest Relations, Hotel Management
Dear J R,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler from Dunkeld
Posted 1 Mar 2024
Iv'e stayed many times, but this time there was no pohone in the room. Making it difficult to get an early morning wake up call. The hotel should consider having some way of allowing wake up calls, either by having a preprogrammed telephone system or even, as many hotels do, a radio with a clock and alarm system. Otherwise fine.
Comment from Hotel Management
4 Mar 2024 by Guest Relations, Hotel Management
Dear Franklin,Thank you for your valued feedback.Your observations have been brought to the attention of the General Manager.Hoping you have the opportunity to return.
by A verified traveler
Great little hotel
Posted 17 Jan 2024 on HotelsGreat hotel but it really should advertise the fact that the restaurant and bar are closed on a Sunday and not only can you not check in before 2pm, you can’t even leave your bags anywhere as the place is locked up with no staff on site!
Regardless of this, the hotel was lovely, quiet, comfortable and great value. Breakfast was also lovely. Will definitely stay again
Comment from Hotel Management
18 Jan 2024 by Guest Relations, Hotel Management
Dear Fern,Thank you for your valued feedback following your recent stay at Hotel Bosco.Looking forward to welcome you back on a future occasion.
by A verified traveler
Posted 31 Dec 2023 on Hotels
All good
Comment from Hotel Management
4 Jan 2024 by Guest Relations, Hotel Management
Dear Blaine,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Posted 25 Dec 2023
The room was very comfortable and well-appointed and the hotel is in an ideal situation pretty much opposite Surbiton station. This hotel was converted ten years ago or so from an office block and the furnishings seemed up to date. Breakfast was good - no cooked breakfast from what I could tell but cereals, bread items, cold meats, cheese, pastries etc. The dining area - which I've visited before as it also operates as a cafe-bar - has a variety of seating areas including secluded places facing out to the street, which I liked.
In the modern style there is no room phone to call reception but they do put a card by the bed telling you what number to call if you need anything. Staff were generally friendly and interactions were good.
Storage space was adequate for the two nights I stayed. The only quibble I had with the bathroom was that bath/shower unit - I spent some time trying to work out how it functioned, and there's a risk of scalding or soaking yourself if you get it wrong. It really needs instructions.
I would be wary of the noise issue though, given what other reviewers have said: downstairs can be noisy Fridays and Saturdays, and the pub is next door to a large Wetherspoons.
In all, a good stay and a good experience.
Comment from Hotel Management
4 Jan 2024 by Guest Relations, Hotel Management
Dear Chris,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Posted 20 Oct 2023
Nice rooms. Modern hotel. Friendly staff.
Comment from Hotel Management
31 Oct 2023 by Guest Relations, Hotel Management
Dear Ian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.
by A verified traveler
Second visit to this boutique hotel
Posted 4 Oct 2023 on HotelsSecond time we have stayed here. Staff friendly, accommodation modern and very clean.
Continental Breakfast was ideal too.
Would definitely recommend.
Comment from Hotel Management
17 Oct 2023 by Guest Relations, Hotel Management
Dear Sally,Thank you for your valued feedback.Hoping you have the opportunity to return.
