Ratings based on 746 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2024
Amazing will use again
Comment from Hotel Management
8 Mar 2024 by Peter, Hotel Management
Thank you :)
by A verified traveler
Posted 30 Dec 2023
The room I booked was not what it turned out to be. I booked a triple person room with a baby cot, but my room turned to be 4 beds that sleeps 5 and I didn’t get my baby cot. The WC has no fan. And the morning of checkout, staff walked into our room before checkout and woke everyone up. No lobby to sit at. Will not stay again.
Comment from Hotel Management
8 Mar 2024 by Peter, Hotel Management
Hmm! Did you mention cot as would have been installed immediately and never mentioned whilst !!!Fan is there and works fine so !!They knocked on your door twice and you never replied so.............!Good that your not coming back so we dont have to complain about each other.!
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
30 Dec 2023 by Peter, Hotel Management
Rubbish you come out with and a liar, you were caught with an extra person in the room, 1 more than you paid for. Were dirty in the room and had a very miserable face as a consequence of the discovery, your husband was at least polite. Your review is unacceptable as you were wrong about everything!
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
8 Dec 2023 by Peter, Hotel Management
Thank you!
by A verified traveler
London 65
Posted 18 Nov 2023 on HotelsThe room was ok for someone who did not spend much time in her room A bit cramped the room itself was very clean Breakfast was average Above all the stay was pleasant Front desk helpful
Comment from Hotel Management
18 Nov 2023 by Peter, Hotel Management
Thank you, if you ever wish to return will ensure a larger room :)
by A verified traveler
Posted 23 Oct 2023
Was a bit apprehensive cos of negative Google reviews. Staff were pleasant enough, clean rooms with what you expect (TV, fresh towels daily), breakfast was lovely. It's £9 though, not the £5 you see on Google reviews. Would recommend - thank you for a pleasant stay!
Comment from Hotel Management
25 Oct 2023 by Peter, Hotel Management
Thank you for the positive feedback and very pleased you enjoyed your stay. The problem with certain reviews is that usually by guests we have had to reprimand/fine for inappropriate behavior/damage and basic in consideration of other guests staying in the hotel
by A verified traveler
Posted 8 Oct 2023 on Wotif
Staff cleanliness breakfast excellent
Comment from Hotel Management
20 Oct 2023 by Peter, Hotel Management
Thank you
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by Peter, Hotel Management
Thank you
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
21 Oct 2023 by Peter, Hotel Management
Thank you!
by A verified traveler
Posted 30 Jul 2023
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Comment from Hotel Management
2 Aug 2023 by Ap, Hotel Management
Thanks!
