Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Hotel needs a bit of updating. The meal we had was not good and not cheap either.
When I got into my single bed it was all rucked up and I had to remake the bed both beds were the same. A single duvet put in a double duvet case and all rucked up and pushed under the quilt. Also the phone in the room had a different number on the outside to the room number. I would have expected more for £200 a night. The staff were all very pleasant though
Comment from Hotel Management
7 Jun 2024 by Ziggy, Hotel Management
Dear Pat,Thank you for your in-depth review. Feedback helps us immensely in improving our service standards and I appreciate you sharing the issues you experienced with us.Rest assured, your review has been shared with the relevant departments to ensure the problems are remedied and improved upon for the future.I hope this experience will not dissuade you from booking with us again and we can show you our improvement.
by A verified traveler
Posted 17 May 2024
Liked how close everything was, most areas were a walkable distances. Its also a quiet area which is very nice, would definitely come back again.
Comment from Hotel Management
17 May 2024 by Sandy, Hotel Management
Dear Viktorija, We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Sandy, Hotel Management
Dear Bradley,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Sandy LauReception Supervisor
by A verified traveler
Posted 27 Mar 2024
Great location and staff.
Comment from Hotel Management
28 Mar 2024 by Sandy, Hotel Management
Dear Dalia, We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
by A verified traveler
Posted 15 Mar 2024
Daily breakfast was handy.
Comment from Hotel Management
26 Mar 2024 by Sheez, Hotel Management
Dear Raymond,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Sheez Bin ThufailReception Duty Manager
by A verified traveler
Posted 14 Mar 2024
Good efficient service
Comment from Hotel Management
26 Mar 2024 by Sheez, Hotel Management
Dear Dave,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Sheez Bin ThufailReception Duty Manager
by A verified traveler from Worcester
Posted 2 Mar 2024
A comfortable hotel, with great staff, in an excellent location. We'll be back!
Comment from Hotel Management
3 Mar 2024 by Sandy, Hotel Management
Dear AndrewWe are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Sandy, Hotel Management
Dear David,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Sandy, Hotel Management
Dear Wei,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Sandy, Hotel Management
Dear John,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor
