Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Good price for a twin room with a great breakfast included the following day
by A verified traveler
Posted 4 May 2024
Nice hotel, pleasant staff in reception and dining room. Very clean and nice rooms
by A verified traveler
Posted 3 May 2024
Comfortable and welcoming!
Not far from City attractions
by A verified traveler
Posted 26 Apr 2024
Excellent all around, especially the staff. Clean hotel and very helpful staff.
Comment from Hotel Management
30 Apr 2024 by Reservations, Hotel Management
Thank you so much for your wonderful review. Please do come back and visit us again soon.
by A verified traveler
Posted 21 Apr 2024
Had an amazing stay. Property clean and staff were all helpful. Will definitely stay again.
Comment from Hotel Management
30 Apr 2024 by Reservations, Hotel Management
Thank you so much for your wonderful review. Please do come back and visit us again soon.
by A verified traveler
Posted 19 Apr 2024
Very friendly staff, clean and spacious room. Comfortable bed and decent breakfast.
Comment from Hotel Management
30 Apr 2024 by Reservations, Hotel Management
Thank you so much for your wonderful review. Please do come back and visit us again soon.
by A verified traveler
Posted 13 Apr 2024
Nice hotel for stop over before a flight or use of the Excel centre.
Ordered food from the bar/restaurant, lovely gentleman sever, the food sadly terrible.
Breakfast was average.
You get what you pay for. Cheap and cheerful,
The staff are excellent. But the food lets them down.
by A verified traveler
Posted 4 Apr 2024
Beautiful hotel, friendly staff, quiet and comfortable. Good value for money. Many thanks.
Comment from Hotel Management
5 Apr 2024 by Alp Baykal / Guest Services Manager, Hotel Management
Dear Susannah,Thank you for your lovely review regarding your stay at Holiday Inn Express London Excel. We are delighted that you had a great experience with us.
by A verified traveler
Posted 25 Mar 2024
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Comment from Hotel Management
26 Mar 2024 by Alp Baykal / Guest Services Manager, Hotel Management
Dear Sandeep,Thank you for rating your stay at Holiday Inn Express London Excel. We would love to see you again.
by A verified traveler
Posted 24 Mar 2024
Staff very attentive and helpful. Special mention to Cynthia, Kingsley, and Bruce.
Comment from Hotel Management
26 Mar 2024 by Alp Baykal / Guest Services Manager, Hotel Management
Dear Miriam,Thank you for your dear review regarding your stay at Holiday Inn Express London Excel. We are happy that you enjoyed our service, especially F&B staff.
