Ratings based on 220 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Excellent
by A verified traveler
Posted 30 Mar 2024
Average stay
by A verified traveler
Posted 22 Mar 2024
Next to Railway lines
Comment from Hotel Management
10 Apr 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon
by A verified traveler
Posted 7 Mar 2024
Check in was a little unorthodox but other than that perfect: near Sutton station, decent-sized room and very comfortable!
Comment from Hotel Management
10 Apr 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon
by A verified traveler
Posted 14 Feb 2024
We were unable to find the email confirmations despite searching my email or over 1.6 hours on a busy London commuter train
We request a refund
Comment from Hotel Management
3 Mar 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look in to this. Please contact expedia
by A verified traveler
Posted 11 Feb 2024
Friendly staff, clean room, a good nights sleep and a short walk to the high st.
Ticked all the boxes.
Comment from Hotel Management
3 Mar 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it.. Hope to see you soon.
by A verified traveler
Posted 7 Feb 2024
Nice and clean
Comment from Hotel Management
3 Mar 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. . Hope to see you soon.
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. . Hope to see you soon.
by A verified traveler
Posted 27 Dec 2023
“Aparthotel” is the brand of this range of properties and I wouldn’t say it describes this venue, which is more like a hostel - because the small kitchen is shared.
The bedroom was large and the bathroom / shower were very nice. The single bed appeared unused as it was dusty, which suggests the beds aren’t routinely changed if they appear unused. There were a couple of hairs on the towel and cobwebs on the ceiling, but most of the place seemed clean. Though the bedroom wall/ceiling was cracked and parts needed cleaning/repainting.
The bed was sufficient though some of the pillows were very flat.
The breakfast provisions were fairly basic but sufficient for a short stay. Eggs, bacon, bread, cornflakes, milk, fruit juice. You cook for yourself (when there is space in the kitchen) and clean up after yourself.
It was a cheap stay but I would prefer to stay at a hotel next time.
Comment from Hotel Management
1 Jan 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. We are sorry for the inconvenience and we shall look in to this. Hope to see you soon.
by A verified traveler
Posted 22 Dec 2023
Very comfortable
Comment from Hotel Management
1 Jan 2024 by Flexistay, Hotel Management
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.
