Ratings based on 473 Verified Reviews

4.5 out of 5
78% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from East Margaretsville

Posted 13 May 2024
Breakfast buffet was outstanding! Complimentary use of dry sauna and steam bath in the spa area. Wedding and reception/party during our stay and we didn't hear a thing from our room (excellent soundproof rooms and staff ensured we were in a room away from the wedding party). Very impressed with the beauty and cleanliness of this vast property.
Comment from Hotel Management
15 May 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Fionna! It was a pleasure hosting you last weekend, and we hope to see you again in the future!
5 out of 5
by A verified traveler

Posted 13 May 2024
Beautiful old mansion with interesting history
Comment from Hotel Management
15 May 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Mike! We take a lot of pride in preserving the history of our property, and are very glad you enjoyed your stay!
4 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your review, Jeff!
5 out of 5
by A verified traveler

Posted 8 May 2024
This place is beautiful. The spa was amazing and the staff were great. We ate dinner there two nights and was fantastic. The breakfast was great too. Very clean place. Will definitely come back here.
Comment from Hotel Management
8 May 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Crystal! It was a pleasure hosting you this week, and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Jacqui! It was a pleasure hosting you this weekend. We hope to see you again in the future!
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
18 Apr 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Stephanie! We look forward to hosting you again in the future
3 out of 5
by A verified traveler

Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your review, Sabena. If you would like to discuss the quality of your stay, or provide some feedback as to how we could have improved, please reach out to us at any time by phone or email.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Spa was lovely all staff friendly at hotel and spa
Comment from Hotel Management
17 Mar 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Ashley! It was a pleasure hosting you, and we look forward to your next visit!
3 out of 5
by A verified traveler

Posted 7 Mar 2024
The beddings, mattresses and cover clothes requires to be changed or modernized.
Comment from Hotel Management
17 Mar 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your review, Lekan. I will raise your concerns with our management team. If you have any further comments or feedback, please feel free to reach out to us at any time.
5 out of 5
by A verified traveler

Posted 17 Feb 2024
Comment from Hotel Management
18 Feb 2024 by Dan Gavin, Front Desk Manager, Hotel Management
Thank you for your kind review, Phillip! I was a pleasure hosting you.