Ratings based on 1,102 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Good service
by A verified traveler
Posted 28 Apr 2024
Very nice hotel and safe area.
by A verified traveler
Posted 22 Apr 2024
I was running in the marathon. The property was in a decent position for access to the start in south east London & returning from the finish in the west end. The hotel was obviously going to be busy but the staff coped well with the queues & were generally very friendly & helpful. Early food being available for runners was a nice touch. My only minor complaint would be the carpet & decor was a little faded & looks as though it is due for a makeover. Otherwise an excellent stay.
Comment from Hotel Management
24 Apr 2024 by Claus Christensen - General Manager, Hotel Management
Dear William,Thank you for taking a moment to leave a review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. We appreciate your feedback about the decor and this will help us as we continually work to improve our guest experience.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Claus Christensen - General Manager, Hotel Management
Dear Jonathan,Thank you for taking a moment to leave a review of our hotel. I am very pleased to hear you enjoyed your stay here with us.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
by A verified traveler
Posted 14 Apr 2024
Comfortable beds anf quiet!
Would have liked a kettle to have a cup of tea.
Comment from Hotel Management
24 Apr 2024 by Claus Christensen - General Manager, Hotel Management
Dear Anna,Thank you for taking a moment to leave a 5* review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Claus Christensen - General Manager, Hotel Management
Dear Jessica,Thank you for taking a moment to leave a 5/5 review of our hotel. I am very pleased to hear you enjoyed your stay here with us. We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Close to the tube! Excellent help from the staff for all our needs. Have stayed at this location twice. Will stay again if I come back to London.
by A verified traveler
Posted 5 Apr 2024
The bathroom had a problem with evacuation toilets
