Ratings based on 994 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Mar 2020 on Hotels
Nice hotel, great location in Greenwich to explore
Comment from Hotel Management
19 Mar 2020 by Edward , Hotel Management
Dear David Thank you for the great review. We look forward to welcoming you back in the future kind regards Edward Loader General Manager
5 out of 5
by A verified traveler

Great location, must stay place in Greenwich

Posted 15 Mar 2020 on Hotels
Favorite place to stay in Greenwich. Some of the bathrooms getting a little bit tired but overall very clean, comfortable and good value. Will def be back again.
Comment from Hotel Management
16 Mar 2020 by Edward , Hotel Management
Dear Sheila Thank you for your wonderful comments. We look forward to welcoming you back in the near future regards Edward Loader General Manager
3 out of 5
by A verified traveler

A room with vagassle

Posted 13 Mar 2020 on Hotels
The room was COVERED in glitter. Reported it to reception but there seemed to be a laguage barrier so gave up
Comment from Hotel Management
16 Mar 2020 by Edward , Hotel Management
Dear Guest My sincere apologies for the issue with the room and the lack of communication with the front desk team. In Hindsight we should have just moved your room and I will investigate why this wasn't done. We hope to see you again in the future kind regards Edward Loader General Manager
4 out of 5
by A verified traveler

Posted 11 Mar 2020
Absolutely ideal location in Greenwich. Beautiful building. Decor a little bit tired but certainly clean. Staff very welcoming and helpful. This is our 2nd stay and will definitely book again.
Comment from Hotel Management
13 Mar 2020 by Edward , Hotel Management
Dear Guest Thank you for the review of our hotel. We look forward to welcoming you back in the near future regards Edward Loader General Manager
3 out of 5
by A verified traveler

Posted 7 Mar 2020 on Hotels
This is a good hotel with friendly and helpful staff in a great location. The only reason I marked it down was because the fire alarm went off in error while I was lying in bed at 11pm.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Alex Thank you for the review of the hotel and the positive comments about the team. Unfortunately we did have a fire safety situation that the team dealt with as soon as they could. Unfortunately it wasn't before the bells sounded. I hope this doesn't put you off staying again in the future regards Edward Loader General Manager
4 out of 5
by A verified traveler from Los Angeles, CA

Posted 4 Mar 2020
This is an historic building that has had several revitalizations over its many years of existence. It suited most of my needs perfectly fine, except for not having a gym.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Val Thank you very much for your review and feedback. We hope to welcome you back in the near future regards Edward Loader General Manager
5 out of 5
by A verified traveler

Enjoyable weekend break

Posted 1 Mar 2020 on Hotels
Hotel central for walking to Curry Sark and Maritime Museum. Parking is now £15 per 24 hours payable at hotel reception.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear John Thank you for your amazing review of our hotel. We look forward to welcoming you back in the future. regards Edward Loader General Manager
3 out of 5
by A verified traveler

Poor breakfast experience

Posted 1 Mar 2020 on Hotels
Room ok, breakfast disappointing, very busy and disorganised, hot drinks machine out of action and ran out of food.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Zoe My sincere apologies that breakfast wasn't up to our usual standards. I shall feed back to the team and we will do our best to make some improvement kind regards Edward Loader General Manager
5 out of 5
by A verified traveler

Fabulous!

Posted 29 Feb 2020 on Hotels
Fantastic place to stay. The building is the former accommodation for the Navy's nurses and has been very considerately converted into a hotel, retaining many original features. Best of all however are the people who work here. Simply brilliant. Nothing was too much trouble.
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Jason Thank you so very much for the great review of the hotel but mostly thank you for the great comments about the team. We are very lucky to have such great people that care so much about the venue. Hope you come back soon regards Edward Loader General Manager
5 out of 5
by A verified traveler

Full marks for a very enjoyable stay!

Posted 28 Feb 2020 on Hotels
We loved the hotel accommodation and all of the staff we encountered were extremely friendly and helpful. We will be back!
Comment from Hotel Management
9 Mar 2020 by Edward , Hotel Management
Dear Guest Thank you for the great review of the hotel. We look forward to seeing you again soon regards Edward Loader General Manager
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