Ratings based on 4 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bed bug in this apartment!!!
Posted 6 Mar 2020 on HotelsI found a bed bug (!) In the apartment. I still had to sleep there, it was a night mare, I got scratches and I did not sleep a wink. I mailed them about this and have not received any reply. I also told the cleaning company about it. I do not wish my name to be in conjunction with this review.
Comment from Hotel Management
20 Mar 2020 by Francesco, Hotel Management
Hello, there are no bed bugs in this apartment!! What you saw was a fly on the curtain in the living room, nothing else. We replied to you straight away when you reported this and sent a specialist to have a look. He confirmed the apartment is absolutely fine and free of any bug.
by A verified traveler
Covent Garden Flat
Posted 7 Jun 2019 on HotelsVery comfortable and spacious flat in fantastic neighborhood. This is the first time I have seen this type of accommodation on Hotels.com. A goo extension.
Comment from Hotel Management
13 Jun 2019 by Francesco, Hotel Management
Thank you very much Roger, it was a pleasure hosting you!
by A verified traveler
Fint, men ...........
Posted 14 Feb 2020 on HotelsSkøn beliggenhed 👍
Pænt og rent indvendigt, men vinduerne var møg beskidte udvendigt.
Spisebord og stole i køkkenet var tarvelige.
Der manglede hyggebelysning i stue/køkken - lys i emhætte fungerede heller ikke!
Damen med nøglerne tog foto af vores kreditkort på begge sider? Vi var ikke hurtige nok til at sige fra - måtte ringe til banken og spærre kortet.........
Men ellers et dejligt sted😄
Comment from Hotel Management
16 Feb 2020 by Francesco, Hotel Management
Thank you for your feedback, we will certainly take not and improve what you mentioned. Regarding the card, we only usually ask for details as a guarantee without charging anything for security deposit
by A verified traveler
Posted 24 Jul 2019
Comment from Hotel Management
25 Jul 2019 by Francesco, Hotel Management
Thank you for your feedback, hope to host you again soon
