Ratings based on 753 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Loved the room - it is small but has everything you need. Really lovely. The breakfast was very tasty.
5 out of 5
by A verified traveler

Posted 26 May 2024
Great location Convenient to Victoria Station
5 out of 5
by A verified traveler from New York

Posted 25 May 2024
Great hotel choice, friendly staff
5 out of 5
by A verified traveler

Posted 23 May 2024
citizenM is a clean, comfortable, and modern hotel. Staff is very friendly and helpful. It is located just around the corner from Victoria Station making travel in the city easy. I would definitely stay here again!
5 out of 5
by A verified traveler

Posted 22 May 2024
This is a super cool trendy hotel that is tricked out to the max with technology and Innovative interior design, which includes super art that is everywhere. The coolest touch was arty video in the elevators. I will look to at these properties every time I travel.
5 out of 5
by A verified traveler

Posted 21 May 2024
Room layout was compact and functional. Staff available 24/7. Water bottle filling station very accessible
5 out of 5
by A verified traveler from EL PASO

Posted 21 May 2024
The night bartender (forgot his name but was from Sri Lanka) was awesome, excellent service !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
4 out of 5
by A verified traveler

Posted 18 May 2024
Great property, nice buffet and close to transportation
5 out of 5
by A verified traveler

Posted 17 May 2024
Rooms are small but efficient. Staff is wonderful - helpful and nice. Location was good. Great stay!