Ratings based on 871 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Awesome location and view
Comment from Hotel Management
29 Apr 2024 by Kate Fletcher General Manager, Hotel Management
Dear Rod,Thank you so much for taking a moment to provide your 5/5 feedback further your stay at Cheval Three Quays.It is lovely to read that you are satisfied with our location and enjoyed wonderful views. I look forward to welcoming you back to Cheval Three Quays.Best wishes, Kate FletcherGeneral Manager
by A verified traveler
Posted 24 Apr 2024
Excellent experience. Staff extremely helpful and friendly.
Comment from Hotel Management
24 Apr 2024 by Kate Fletcher General Manager, Hotel Management
Dear Hagar,Thank you so much for taking a moment to provide your 5/5 feedback further stay at Cheval Three Quays. I am thrilled to read you had excellent experience staying with us and appreciate your kind words about our fantastic team.I look forward to welcoming you back to Cheval Three Quays.Best wishes,Kate FletcherGeneral Manager
by A verified traveler
Posted 23 Apr 2024
Loved the stay! Friendly staff and very comfortable.
Comment from Hotel Management
24 Apr 2024 by Kate Fletcher General Manager, Hotel Management
Dear Rebecca,Thank you so much for taking a moment to provide your 5/5 feedback further stay at Cheval Three Quays. I am delighted to read you had enjoyable stay with us and appreciate your kind words about our fantastic team.I look forward to welcoming you back to Cheval Three Quays.Warm regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 22 Apr 2024
Love this hotel! Super friendly staff and very convenient to underground and attractions.
Comment from Hotel Management
22 Apr 2024 by Kate Fletcher General Manager, Hotel Management
Dear Celeste,Thank you so much for taking a time to provide your 5/5 feedback further your recent stay at Cheval Three Quays. Your feedback on your experience is very important to us in order to evaluate the service we extend to our valued guests.I was delighted to read you enjoyed your stay and appreciated your kind words about our fantastic team. I look forward to welcoming you back to Cheval Three Quays in the near future.Best wishes,Kate FletcherGeneral Manager
by A verified traveler
Posted 4 Apr 2024
The property was very clean and had an ideal location.
Comment from Hotel Management
13 Apr 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your 5/5 review of Cheval Three Quays. I am happy to read you enjoyed our location.I look forward to welcoming you back again soon.Kind regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 25 Mar 2024
Loved everything about the Cheval Three Quays, apartment was stunning, the view was amazing and the staff were exceptional.
Comment from Hotel Management
31 Mar 2024 by General Manager, Hotel Management
Dear Carol Anne,Thank you for taking a moment to leave your wonderful feedback of Cheval Three Quays. It is fantastic to know you had an enjoyable stay and I appreciated the kind words about our team. I look forward to your next stay.Kind regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 15 Mar 2024
The staff was knowledgeable and friendly, and had a general love for London
Comment from Hotel Management
18 Mar 2024 by Kate , Hotel Management
Dear Peter,Thank you for the lovely feedback regarding your stay at Cheval Three Quays. I am delighted to hear that you enjoyed your experience with our team and felt their genuine passion for London. We hope to welcome you back soon.Kind regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 5 Feb 2024
Stayed at this property in 2020 and returned in 2024 and it’s still one of the best property to stay at in London. Thank you
Comment from Hotel Management
7 Feb 2024 by Kate , Hotel Management
Dear Stacy,Thank you so much for the wonderful feedback regarding your stay at Cheval Three Quays. I am thrilled you had a lovely experience both times and we look forward to welcoming you back again for another lovely experience.Kind regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 4 Feb 2024
The service and apartment exceeded my expectations. Fantastic view and made our stay extra special. I would definitely return to stay again. The only downside was that I only booked a 1 night stay!
Comment from Hotel Management
7 Feb 2024 by Kate, Hotel Management
Dear Radhika,Thank you so much for your glowing feedback regarding your stay at Cheval Three Quays. I am thrilled to hear that you enjoyed your stay and that our service and apartment exceeded your expectations. We will be looking forward to welcoming you back for a longer stay next time.Kind regards,Kate FletcherGeneral Manager
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Kate , Hotel Management
Dear Louisa,Thank you for the 10/10 overall rating regarding your stay at Cheval Three Quays. We hope to welcome you back soon for another fantastic stay. Kind regards, Kate Fletcher General Manager
