Ratings based on 165 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
London Sophistication
Posted 2 Jan 2024 on HotelsExcellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Comment from Hotel Management
5 Jan 2024 by Elena, Hotel Management
Dear Matthew,Thank you for the wonderful feedback, we are delighted to hear that we made your stay special and we look forward to welcoming you back to Charlotte Street.Warm wishes,Elena
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
5 Jan 2024 by Elena, Hotel Management
Dear Rosie,Thank you very much for the review, we hope you had a wonderful stay with us and we look forward to welcoming you back to Charlotte Street.Best wishes,Elena
by A verified traveler
Posted 21 Sep 2023
Beautiful hotel in great location
by A verified traveler
Posted 8 Sep 2023
Perfect hotel!
Comment from Hotel Management
8 Sep 2023 by Elena, Hotel Management
Dear Risa,Thank you for the great review, we are absolutely delighted!We hope to welcome you back soon.Warm wishes,Elena
by A verified traveler
Posted 1 Aug 2023
Super decor
Comment from Hotel Management
8 Sep 2023 by Elena, Hotel Management
Dear Patricia,Thank you so much for your lovely review, we hope to see you again soon!Best wishes,Elena
by A verified traveler
Posted 1 Aug 2023
We loved this hotel for our family of 5! Would definitely stay here again!
Comment from Hotel Management
8 Sep 2023 by Elena, Hotel Management
Dear Julie,We are thrilled to hear that you and your family had a great stay with us!We hope to welcome you back very soon.Best wishes,Elena
by A verified traveler
Just Stunning…
Posted 27 Jul 2023 on HotelsThis is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night.
Room 100 was beautiful - Kit Kemp at her finest…
If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.
Comment from Hotel Management
28 Jul 2023 by Elena, Hotel Management
Dear Sue,Thank you so much for the lovely feedback!We are delighted to hear that you had a great stay with us and we look forward to welcoming you back soon.Warm wishes,Elena
