Ratings based on 718 Verified Reviews

3.1 out of 5
65% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Jun 2024
Excellent location, man at reception helpful and friendly , quiet room at back room had everything I needed good overall for the rate charged
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Handy Hotel for the tube at Pimlico. Only one stop from Victoria Station. Reasonable price with 24hr reception. No breakfast. Slightly odd "wet room style" shower. Just needed a place to sleep, so fine for the weekend.
5 out of 5
by A verified traveler from Westbury

Posted 7 May 2024
Easy accessable for Victoria train and coach ststions
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
4 out of 5
by A verified traveler

Posted 11 Apr 2024
I was looking for a reasonably priced (for London) family room within walking distance of the US Embassy, but also close enough to attractions north of the Thames. The Carlton fit that bill. Its furnishings are a bit dated, but the family room we had was perfect for three people to lay their heads for a night. It's a five minute walk to Pimlico tube station, which gets you to Victoria and onwards easily. The area was super quiet at night--and that's with the window open. Staff interaction was limited, but polite when it happened. Only caution I would give is the hotel is not for anyone with mobility. I think our room was five floors up--fine if you only have rucksacks like us, but I probably wouldn't want to haul luggage up!
4 out of 5
by A verified traveler

Posted 26 Mar 2024
Very compact room in a small hotel. No lift, so have to carry luggage up 2 floors. Good location with food options around. Tube station at about 10min walk. Bus stop across hotel. Nice street with white cherry blossoms- March. Good for few nights stay with comfy bed and blankets.
Comment from Hotel Management
26 Mar 2024 by Samira, Hotel Management
Thanks for your valuable feedback
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Very great and reasonably priced option to stay in London over night. Clean, safe and cozy. Additional gratitude to the receptionist, who kindly helped with charger. I will definitely recommend this hotel.
Comment from Hotel Management
26 Mar 2024 by Samira, Hotel Management
Thanks for your valuable feedback
5 out of 5
by A verified traveler

Posted 20 Mar 2024 on Hotels
Always a pleasant stay at the Carlton Hotel with friendly staff.
Comment from Hotel Management
26 Mar 2024 by Samira, Hotel Management
Thanks for your valuable feedback
5 out of 5
by A verified traveler

Solid

Posted 18 Mar 2024 on Hotels
Just needed a bed for the night worked for what I needed it for
Comment from Hotel Management
26 Mar 2024 by Samira, Hotel Management
Thanks for your valuable feedback
3 out of 5
by A verified traveler

Posted 15 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Samira, Hotel Management
Thanks for your valuable feedback