Ratings based on 907 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2020 on Hotels
by A verified traveler from Arizona, USA
Posted 28 Feb 2020
Friendly, helpful staff. Mediocre continental breakfast. Small, cramped rooms, but clean rooms. A reasonable value for London.
by A verified traveler
Posted 14 Feb 2020 on Hotels
by A verified traveler
KK Chan from Hong Kong
Posted 1 Feb 2020 on HotelsPlease consider the real condition is only 30% compare to the pictures from web, then you will never disappointed. This comment also include the qty of the breakfast....
by A verified traveler from New York City
Posted 23 Jan 2020
The good: the location (very convenient if you are arriving or departing from Paddington Station).
Our room was very clean and the bed was comfortable.
The daytime desk clerk was pleasant and efficient.
The mediocre: the included breakfast is okay but bland. Cold cereal, some sliced tomato and bread for toasting. No interesting roals, pastries, etc. And no hot food.
The bad: there is no elevator. There are very steep stairs that are difficult to negotiate, especially with suitcases.
The bathroom is tiny and the shower miniscule.
The night desk clerk was incredibly annoying. I requested our boarding passes for our flight the next day. She did do that, but with it came a patronizing lecture on how to get to the airport, when I should get there, etc., ignoring the fact that I have done this trip many times.
There seemed to be no insulation between our ceiling and the room above us; it was very noisy at night.
by A verified traveler
Posted 13 Jan 2020 on Hotels
The only point desreves staying at Cardiff it is just one to two minutes walk from Paddington whereas both underground and rail station are there.
by A verified traveler from Herblay, France
Posted 8 Jan 2020
It was perfect for my one night stay. The price was good for londpn and the area.
by A verified traveler
Posted 4 Jan 2020
Great location and surprisingly quiet. Very small rooms but worked for us using as base camp only.
by A verified traveler
Location
Posted 29 Dec 2019 on HotelsLocation is good. Near to Paddington station and restaurants around the corner. Staff is friendly. The room is small. When we opened the bathroom door, it will knocked at the bed. One of the mattress was too soft. No lift in this hotel. Need to take stairs to upper floors. So don’t bring big and heavy luggage.Breakfast is ok. Everyday is the same but the timing is not good.... only from 7 to 9 am.
by A verified traveler from Toronto
Posted 17 Dec 2019
Most of the rooms are reached only by narrow and uneven steps. It's a nightmare to carry even a small suitcase up to my room. Turned out my room was at the top floor, which took 76 steps to reach.
