Ratings based on 488 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Peaceful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2024
5 out of 5
by A verified traveler

Posted 6 May 2024
We always love staying here. We stay in the ‘old house’ and we love the period features that have been retained. It feels like stepping back in time. Staying off-season means it is much quieter too. The food and service was great at dinner.
4 out of 5
by A verified traveler from Glasgow

Posted 3 Apr 2024
Aspects I liked: Gorgeous, spotless, very comfortable, very spacious and well-furnished lodge (suite), tasteful, contemporary decor, with very long desk, kitchen area with table and chairs, sofa, beautiful bathroom, garden view, patio doors and garden furniture Lovely afternoon tea, reasonably priced, in the attractively decorated Gilbert's Restaurant Good choice of food at breakfast, the vegan option with avocado, spinach and other vegetables being both delicious and healthy, in the bar and via the room service menu, all reasonably priced. Pleasant and helpful staff Attractive, courful, scented flowers in pots, hanging baskets and beds Quality and quantities of drinks in lodge and of shower gel, shampoo and body lotion Ease of obtaining a taxi via Reception Possibility of woodland walks Tranquil atmosphere Decor and furnishings/lighting in the main hotel History of the hotel was interesting to read about Aspects I disliked: Very bumpy driveway leading to/from hotel - drivers worried about their vehicles' tyres and suspension being damaged Some branches overhanging parts of driveway should probably be cut back Better lighting at night to illuminate driveway would be appreciated
5 out of 5
by A verified traveler from Eastbourne

Posted 31 Mar 2024
This was a quiet retreat from the city life & the hotel is set in such a peaceful location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024 on Hotels
3 out of 5
by A verified traveler

Disappointing stay

Posted 5 Feb 2024 on Hotels
The hotel is lovely steeped in history. The room was adequate although the double bed was small. The bathroom had a shower in the bath and an ingested towel rail. Sadly the water temperature was like warm and the flow of water poor. The pressure and temperature of water in the bathroom is not acceptable.
1 out of 5
by A verified traveler

Posted 28 Jan 2024
Next door air con was making noises making the wall juddering . Plus the heating went off at 01:30 . The room was very cold and the air con in my room 206 was not working .
5 out of 5
by A verified traveler

Comfortable hotel with good restaurant.

Posted 21 Jan 2024 on Hotels
Room (Sullivan Suite) was large and comfortable. Restaurant breakfast & dinner was excellent as was the service.