Ratings based on 987 Verified Reviews

3.6 out of 5
65% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from East Sussex

Posted 2 Jan 2019 on Ebookers
Very basic room and not very clean but it was what I exspected.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2019
3 out of 5
by A verified traveler

Posted 8 Dec 2018
Near to the station, theaters and restaurants. Two rooms booked, our twin room was very small with the bedheads being in the window so the radiator was our headboard ! Heating was on till 2am then on again at 6 am making it very uncomfortable to sleep ( our heads very near to a source of heat) having to open the window to cool the room down
3 out of 5
by A verified traveler

Ermmm !!

Posted 8 Dec 2018 on Hotels
Very well situated, near to Victoria station, theaters and restaurants. Had two rooms, single room was on the ground floor and although small was clean and warm. The twin room, I had asked for a lower floor, because of mobility problems, and was told our room was in the basement which has a really steep staircase with a very sharp bend at the top near the door, I advised the receptionist that I would not be able to use those stairs and was given a room on the first floor as all of the ground floor rooms were "doubles or singles"!! Our room was small with the twin bed heads being in the window with the radiator being our headboard ( radiator very hot until 2am then back on again at 6am making it very uncomfortable to sleep ), had to open the window to cool the room down. Asked for extra pillows the first night to be told "housekeeping would sort it in the morning" no pillows left in the back !!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2018
4 out of 5
by A verified traveler

Great Tiny Room!

Posted 26 Oct 2018 on Hotels
Good customer service! Thank you Anita. Very clean, surprisingly quiet. Narrow step stairs and small bathrooms. No trouble taking a shower, but agree with another reviewer, tiny room not recommended for people over 6 ft. Tall. Very convenient, safe neighborhood, budget friendly. Enjoyed the stay here and will return :)
4 out of 5
by A verified traveler from dublin

Posted 16 Oct 2018
I booked one of the tiny rooms and it was just what I needed. A comfy bed, storage for my clothes, television, wifi and en suite. I stayed 5 nights and really enjoyed my tiny bedroom. I would stay there again in a heartbeat as its close to the london eye and all attractions, Also, another plus is that they have a drinks machine in the dining room free of charge for as many varied hots drinks as your heart desired.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay in London

Posted 9 Oct 2018
Pros: Price, location
Cons: Kitchen area, namely the coffee machine. But this is a really picky point.
Location: Close to Victoria, lots to do.
I selected this hotel because of the price of the rooms and the location to Victoria Station for a single night stay. This hotel ticked those boxes really well. I had the luxury of the Tiny Room, being 6'3" if found it novel and fun. However for a longer stay, the novelty would have won off really quickly. That said, the staff, location and the beds were great and I have already recommended this hotel to my friends, and intend to use it again.
4 out of 5
by A verified traveler

Posted 2 Oct 2018
I booked the tiny room, which was exactly what I expected and what I got. I didn’t really need more than that for my few days in London. The room was clean and the bathroom was newish so no complaints there. The location is what’s great about this place. It’s 5-6 min walk from Victoria station and a lot of attractions are within walking distance (15-20 min). Also lots of cafés and restaurants for meals near by. I’m happy with my stay and would go back to the same hotel, although there are a few things that would have made it better. 1. The wifi was good in the lobby but spotty in my room, probably due to the odd configuration of the house with it’s twists and turns. I chose a different network on the 2nd day and it was a bit better (there are 5 available network). 2. The water temperature for showering was great but the stream / pressure could have been larger .... not easy to wash a mane of hair without a good water flow. 3. I would have appreciated at least a hand towel for the bathroom instead of just a bath towel and floor mat. 4. The mattress is not very comfortable, with a bit of a dip in the middle, but I slept reversed the last 3 days with my head where my feet should be and it did feel nicer.
2 out of 5
by A verified traveler

Not overly impressed!

Posted 27 Sep 2018
Pubic hair on shower head, duvet had black marks, there was a dripping noise coming from the toilet all night which meant a bad night sleep- when mentioned to the male clerk on the way out he said that he knew about it and it was only when it rains, no apology! The female receptionist who checked us in was very polite and helpful though!