Ratings based on 967 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Dirty, breakfast not good, bread dry, coffee cold and fruit shriveled. Orange juice was good. Floors dirty, ants in bathroom, fire alarm went off and no explanation.
by A verified traveler
Posted 4 Jun 2024
Amazing staff and the hotel was wonderful!
by A verified traveler
Posted 3 Jun 2024
The front desk staff was wonderful at check in. Gave me the option of interior or exterior room. Gave a map of the hotel and shared discounts at nearby restaurants with our room key. Very clean lobby and dining area. Plenty of parking. Despite being right next to interstate 75 the area and room was very quite.
by A verified traveler
Posted 29 May 2024
The mattress was a queen size on a full size bed. Very difficult to sleep and not fall out of bed
by A verified traveler
Posted 29 May 2024
Everything was in excellent condition very easy to reach in all areas 👍👍👍of the hotel . Breakfast to the pool and the room.
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
Thank you for your review! We are pleased to hear you liked your stay. Safe travels!
by A verified traveler from Charlotte
Posted 26 May 2024
Staff was very friendly, the room was clean and nice.
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
Thank you for your review! We are pleased to hear you liked your stay. Safe travels!
by A verified traveler
Posted 23 May 2024
Good
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
Thank you for your review! We are pleased to hear you liked your stay. Safe travels!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
Thank you for your review! Safe travels!
by A verified traveler
Posted 19 May 2024
I liked the hard flooring in the room versus carpet. I must have liked the bed because I really slept good The decor felt a little dark And maybe that’s why I slept so good. The biggest reason I would not come back is that my bathroom had black mold around the top of the shower and around the top near the ceiling on the wallpaper. I was blowing my nose the whole time I was in the room so I don’t know if I was allergic to something or if it was the mold. The Mexican restaurant that was recommended by the staff really wasn’t very good and I wouldn’t recommend it again (El Dorado).
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
We will relay the message. Thank you for the review. We are sorry to hear about the inconvenience of the room. Safe travels.
by A verified traveler from East Bernstadt
Posted 18 May 2024
Very clean and friendly staff
Comment from Hotel Management
29 May 2024 by Bry, Hotel Management
Thank you for your review! We are pleased to hear you liked your stay. Safe travels!
