Ratings based on 438 Verified Reviews

3.4 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Mar 2024
It’s a basic hotel - not for anyone wanting the lap of luxury, but it was clean, comfortable and very well located for anyone travelling from Kings Cross. For £80 a night it was reasonably priced.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 27 Dec 2023
It was nice and close to where we needed
1 out of 5
by A verified traveler

Posted 11 Nov 2023
We are both lawyers and we will certainly be calling the health inspection agency to attend to this hotel. We were travelling internationally from Canada as a couple. We checked in Nov 1st after a long day of travel and stayed for half an hour before leaving. We booked this place because it was “cheaper” in the London area and because of the location. The pictures they have do not represent what the place actually looks like. It is really like a bad hostel. It was super dirty and tiny. We pulled wads of hair out of the rug. The walls were splattered with unknown substances. The furniture was in rough shape. We booked a new hotel for double the costs and when we respectfully told them were leaving they didn’t have much to say. We said we would pay for our first night but asked for a refund for the following two nights and they wouldn't entertain that. Just pay double the cost to stay anywhere but here.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 24 Oct 2023
Tiny little room but very convenient in London, so not unexpected. A little worn but clean and super nice staff@
3 out of 5
by A verified traveler

Posted 19 Oct 2023
You get what you paid for bearing in mind that London is an expensive city. The room was small, a bit grubby and run down, but location was great. We read the reviews after booking and to be frank we were expecting much worse- yes there is nobody in the reception most of the time, and yes you will have to carry your own bags, but this is London- street noise was minimal and there were no loud drunks during our stay (but we werent there for the weekend). If you intend to visit the city and not spend any time in your room other than to sleep then this might be a good option- we had a family room for 4 including 2 teens and it was ok. Ear plugs are recommended.
1 out of 5
by A verified traveler

Discussing , disappointing

Posted 9 Oct 2023 on Hotels
Here below are my real star -5 for room this is not even a room Just look at the photos Our was at the 3rd floor -5 servis , there is no lobby neither room servis , they have a not on the door you need to call so someone will open the door , in case you are traveling internationally you may need to activate your roaming ! Location is good but trust me you will suffer because the smelly stairs, rooms and bathrooms they are all disgusting The furniture is old and damaged The walls are stained Its like you are going to a restroom in the middle of nowhere Thirty and old and damaged They need to renovate and share the new photos! The photos are deceivingDis
2 out of 5
by A verified traveler

Tiny room not big enough

Posted 6 Oct 2023 on Hotels
Location is fabulous but room was way too small for two people and a big suitcase. The suitcase blocked the batrhoom door. OK for one person with small suitcase. Fixtures and fittings very tired. Need all ripping out and doing again.
1 out of 5
by A verified traveler

Posted 4 Oct 2023
First when we arrived nobody was in the reception, had to ring few time until someone came, just to notice the reception is in the building and you need to wait outside, in fact the reception was empty during our all our 4 days stay, if something happens like you fell off the stairs or you need help you must make a phone call. The hotel is very small in poor condition, stairs feels like falling apart, room is so tiny, the walls are dirty, the sheets were torn and my kids bed was uncomfortable as one of the springs was put. The bathroom is so so small and the walls have mold. Very disappointed with the overall feeling. Poor condition. We will surely not come back. Doesn’t worth the amount we way for sure.