Ratings based on 24 Verified Reviews
3.5 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2020 on Hotels
Excellent 3 bedroom apartment ice a clean just what we needed highly recommend
by A verified traveler
Nice but misleading
Posted 14 Nov 2019 on HotelsTotally comfortable place with a central location. Not very up to date and some things didn’t work - my stove top was broken for example. The building is an apartment building and not very fancy from the outside. The location shown on the map is NoT where you’ll stay!!
The staff was very helpful, but they are not available 24 hours.
by A verified traveler
Central location but NOT where described
Posted 11 Nov 2019 on HotelsFirst a warning: the rooms/apartments are not located at the specified address! The address is for the check-in office, and the apartments are located up to 20 minutes away by foot.
My apartment was located 10 minutes walking from the check-in, which still made it very centrally located. The apartment itself was clean and comfortable. Some things were very well done (kitchen, shower), but there was room for improvement overall. Some things felt cheap and there weren’t any extra amenities. For example there was a coffee pot, but no filters provided.
The street the apartment was located on was busy. I personally felt safe in the neighborhood, but some might not feel comfortable walking around alone, especially at night.
The customer service was excellent, friendly and attentive. However, I saw them interacting with multiple customers upset about the location of the rooms, and in these cases, didn’t offer any solutions, discounts or Compensation.
Overall, it was an excellent choice for me because of the location.
by A verified traveler
Not a happy booker for the 1st time
Posted 2 Oct 2019 on HotelsDid not get what was expected, since agency chooses rental location. Checking in was an inconvenience too.
by A verified traveler
Posted 21 Sep 2019 on Hotels
When arriving at the property there was not an easy way of finding the flat as the whole building was still covered in scaffold. I rang the reception of Andrew Superior and they could not really provide me any guidance.
The bed in the apartment was a standard double of very poor quality, the bed sheets/duvet was too small for the bed and only one pillow provided.
An ironing board was provided, but no iron!
All in all I will not be using Andrew Superior again and would not recommend.
by A verified traveler
Not good enough
Posted 24 Jun 2019 on HotelsHad to travel 1 mile away to collect the key. On arrival I was informed there was an issue with the apt I had booked and they were sending me somewhere else!! They should have called me to inform me so i coud make other plans. They did not so I was left no option to stay in this far inferior apartment. Dirty. Not in the same area.
by A verified traveler
Posted 17 Jun 2019 on Hotels
Superb! Very clean & lovely. Would stay again without hesitation.
by A verified traveler
The place is close to transportation and supermark
Posted 4 Jun 2019 on HotelsThe place is spacious. Good for 6 people. The only thing is there is no toilet paper.. we have to rush to get some ourself. Thank god the supermarket is close by. Transportation is walking distance. The worst part is the office is far from the actual staying place. Thank god I have the cab driver to wait or else it’s difficult to get another ride for the 6 of us.
by cavan
Posted 31 Mar 2017 on Hotels
by A verified traveler
The property was clean and functional
Posted 17 Dec 2016 on HotelsWasnt the location that was planned, and location that was offered initially was far from the location that was booked. A second location was closer and had all the facilities, but as a business user WIFI was very important, and with 1MB download and 0.26 up was basically unusable. I did mention this to the people and no response was given.
