Ratings based on 42 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
We fell in love with London - but it might have been 45 Park Lane that is what we truly fell in love with, and London was just a bonus.
We cannot wait to return as soon as we can to this amazing hotel.
Comment from Hotel Management
15 Apr 2024 by Jesse, Hotel Management
Dear Mr Taylor-Thompson,Thank you for taking the time to share your experience at 45 Park Lane. I am delighted to hear that you have fallen in love with the hotel. It was lovely having you. We hope to have the pleasure of welcoming you back, very soon.Kind regards,
by A verified traveler from Golden
Posted 12 Dec 2023
This hotel overlooks Hyde Park so it's quite expensive as you would expect. But the room we had was a great size with a perfect view of the park. Everything about the room seemed new and/or recently updated. Heated bathroom floors. A shower as good as the one in our house (extremely rare for us). Very convenient control of everything in the room from the touch screen on the phone. Friendly staff. Extensive room service menu with pretty quick delivery.
by A verified traveler
Posted 3 Jul 2023
Comment from Hotel Management
12 Aug 2023 by Guest Experience, Hotel Management
Dear Othman, I would like to thank you for completing our online questionnaire. However, I can see that you were not entirely satisfied and we would appreciate if you could share some comments with us, as we always strive to provide a seamless service.
by A verified traveler
Posted 21 Dec 2022 on Hotels
by A verified traveler
Posted 25 Sep 2022 on Hotels
by A verified traveler
Posted 15 Jan 2022 on Hotels
Dont get better then this place 5*
Comment from Hotel Management
29 Jan 2022 by Raul Deflorian , Hotel Management
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We all genuinely value and appreciate your feedback and are very happy you enjoyed your stay.
by A verified traveler
Amazing Space
Posted 26 Nov 2021 on HotelsAmazing hotel - super service - best location - spacious rooms
by A verified traveler
Posted 20 Jun 2021 on Hotels
by A verified traveler
Birthday Celebration
Posted 9 Dec 2020 on HotelsMy stay was excellent, I had spoken with Kitti a couple of times through E-Mail about a room decoration I wanted as I was celebrating a birthday, Kitti went above and beyond to organise everything and make the room look beautiful. The hotel is very elegant, the room was very clean and spacious, the staff were friendly and helpful. Overall my experience was excellent and I’d definitely recommend staying here.
by A verified traveler
Better than the main Dorchester
Posted 7 Dec 2019 on HotelsGreat staff - great service - will go back
