Ratings based on 10 Verified Reviews

4.1 out of 5
4.5 Room cleanliness
4.2 Service & staff
5.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Lovely place for short break

Posted 29 Oct 2023 on Hotels
It was wonderful weekend stay with family
Comment from Hotel Management
2 Nov 2023 by Radisson Resort and Spa Lonavala, Hotel Management
Dear Guest,We are delighted to know that every aspect of your experience was excellent and that we exceeded your expectations. We believe in creating a memorable and immersive experience for our guests, and it's heartening to know that we succeeded in doing so during your stay. Thank you once again for your kind feedback, and we hope to welcome you back for another wonderful stay in the future.Sincerely,Faisal Nafees General Manager
5 out of 5
by A verified traveler

Posted 24 Oct 2023
Comment from Hotel Management
2 Nov 2023 by Radisson Resort and Spa Lonavala, Hotel Management
Dear Anil,We are delighted to know that every aspect of your experience was excellent and that we exceeded your expectations. We believe in creating a memorable and immersive experience for our guests, and it's heartening to know that we succeeded in doing so during your stay. Thank you once again for your kind feedback, and we hope to welcome you back for another wonderful stay in the future.Sincerely,Faisal Nafees General Manager
2 out of 5
by A verified traveler

Posted 3 May 2023
Bathroom damaged
Comment from Hotel Management
5 Jul 2023 by Radisson Resort and Spa Lonavala, Hotel Management
Dear Guest, Thank you for sharing your review with us. Your feedback is noted. We thank you for staying with us and hope to serve you again!Sincerely,Faisal Nafees
5 out of 5
by A verified traveler

Posted 13 Sep 2022 on Hotels
Comment from Hotel Management
14 Sep 2022 by Radisson Resort & Spa Lonavala, Hotel Management
Dear Mr. Ajit,We are delighted to know that every aspect of your experience was excellent and that we exceeded your expectations. We as a team truly strive to be guest-centered and provide passionate and personal service. We look forward to receiving you again at Radisson Resort & Spa Lonavala and hope that you will plan sooner rather than later.Best regards,Radisson Resort & Spa Lonavala
4 out of 5
by A verified traveler

Posted 18 Jan 2022
Shoma from the dining service was very good amazing service front desk was also very good almost all the staff was perfect I can say even till the tall door man he was very pleasent and always extremely helpful through out we got two suites though there’s nothing in their to make it a suite not even any ambiance literally room with a couch and ac is very very rattling and loud not worth the money better to keep a basic room
Comment from Hotel Management
20 Jan 2022 by General Manager Radisson Resort and Spa Lonavala, Hotel Management
Dear Mr. Hary, Thank you for taking the time to review our Hotel. On behalf of our entire staff at Radisson Resort and Spa Lonavala we apologize for the concerns you shared about your experience at this hotel. We shall work diligently to address the shortfalls with our team. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, General Manager Radisson Resort and Spa Lonavala
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2021
4 out of 5
by A verified traveler

Posted 4 Oct 2021
Everything was good . The disappointing part was finally at the billing desk. The person who was at the desk swiped the amount before even checking that our amount was already blocked at Expedia and we landed up paying Twice. We waited to be resolved for long ,but in vain. The concerned person assured that the amount will get reversed but still its pending. Its already been a week that we have visited the Property. I have been trying to get in touch with the Property and the concerned person at the Cash, but he seems to be least bothered to pick up the call. This was not the Ist time we are staying with Radisson. But experiencing something like wasnt expected.
4 out of 5
by A verified traveler

Posted 4 Oct 2021
Pro: The breakfast buffet had a lot of variety. Live counters for egg and dosas, continental, Indian and both veg and non-veg options in plenty. Con: The property has a good view of the hills but it has bars instead of windows which completely blocks the view!
4 out of 5
by A verified traveler

Posted 1 Oct 2021
the property is build in a very unique way using stones to give a natural look like fort.The ambiance is very good also the food was very excellent.
5 out of 5
by A verified traveler

Posted 27 Aug 2021
It was neat, clean and beautiful. The staff was so humble, polite and caring. Everything was superb. The recreational area has lots of stuff including PS5. The gym is fully equipped with the latest equipment. I would surely visit again highly recommended
Comment from Hotel Management
10 Sep 2021 by General Manager Radisson Resort and Spa Lonavala, Hotel Management
Dear Gust, Thank you for taking the time to review our Hotel. We are pleased to see that you enjoyed your time at the Hotel. On behalf of our entire staff at Radisson Resort and Spa Lonavala we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, General Manager Radisson Resort and Spa Lonavala
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