Ratings based on 6 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Jul 2023
There should be availability of medication for headace or any other thing. As the guest does not have to go out from their room to get one
2 out of 5
by A verified traveler

Not at all recommended if family

Posted 26 Dec 2022 on Hotels
The front desk counter staff is top most arrogant. Although the room service staff is very help n friendly, the arrogant front desk staff dilutes their kind service. Book this hotel only if u like dealing with arrogant front desk staff. Drawbacks of the hotel - far from city center, no hotels around, no lunch n dinner arrangements in the hotel making u force to go out to arrange the same. The tarrif is higher then the hotels of such kind. Suggestion: Not at all recommended if u r traveling with family
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2021
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2021
4 out of 5
by A verified traveler

Posted 18 Dec 2019
Comment from Hotel Management
19 Dec 2019 by Manager, Hotel Management
Dear Guest Greetings From Sun Hospitality !!! We thank you very much from taking your precious time for giving very helpful & positive feedback. Our team leaders are always working on these points to improve the services to make the guest stay comfortable & memorable. Thanks & Regards Reservation Team City Palace Resort
5 out of 5
by A verified traveler

Coming back here next time

Posted 27 Oct 2019 on Hotels
The room was spacious and clean. Location is great as it is away from the chaos of the main market area. Staff was cooperative. Enjoyed the stay here.
Comment from Hotel Management
28 Oct 2019 by Team City Palace, Hotel Management
Dear Guest Greetings From Sun Hospitality !!! We thank you very much from taking your precious time for giving very helpful & positive feedback. Our team leaders are working on these points to improve the services to make the guest stay comfortable & memorable. Thanks & Regards Reservation Team City Palace Resort
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