Ratings based on 7 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
4.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2024
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 30 Sep 2023
Staff are very responsive. General excellent environment. Well recommended.
by A verified traveler from Chicago
Posted 1 Jul 2023
The worse vacation experience I have ever encountered. The Manager was incredibly rude. The staff was extremely unprofessional. Asking for any assistance like taxi service, billing inquiries, room upgrades, etc was a challenge. The property has not been maintained properly. Absolutely the worse customer service I have ever experienced. Located on a beautiful beach. Very disappointing how it is being managed.
by A verified traveler
Posted 6 Feb 2023 on Hotels
by A verified traveler
Posted 26 Feb 2024
Excellent,le seul bémol concerne la lenteur du service au restaurant. C’était trop long
Comment from Hotel Management
26 Feb 2024 by La direction , Hotel Management
Nous sommes heureux que vous ayez apprécié votre séjour dans notre établissement. nous sommes désolés pour le temps d’attente que vous avez eu. Vos critiques nous aident à nous améliorer, et nous en tenons compte. A très bientôt chez nous. L’équipe de Marcelo Beach
by A verified traveler
Posted 17 Aug 2023 on Hotels
Tout était super, l’acceuil, le cadre, le personnel etc
