Ratings based on 236 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Very nice place
by A verified traveler
Posted 4 May 2024
Excellent Property. So clean. So will run. Great food. Definitely worth the money.
Comment from Hotel Management
7 May 2024 by Nelly kponton, Hotel Management
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to welcome you again very soon
by A verified traveler
Posted 28 Apr 2024
Don’t expect 5 star experience:
Staff was unfriendly (other than reception) or tried to force me to give large tips for delivering the luggage I wanted to carry myself, but was pressured to accept help. (Bellboy also might be running a money changing scam- be suspicious).
- Nighttime Bar service was terrible - staff chatting with each other rather than helping customers. Twice I had to leave my table and walk to the bar to get service.
- had to ask 3 times for water for my room. (You have to pay for more than 2 small bottles)
- broken lamp fixtures
- broken toilet
There aren’t many other choices in town, but this is not a 5 star experience, maybe 3 is correct.
Food was very good however.
Comment from Hotel Management
2 May 2024 by Nelly kponton, Hotel Management
Dear guest, thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit.
by A verified traveler
Posted 6 Apr 2024
.
Comment from Hotel Management
27 Apr 2024 by Nelly kponton, Hotel Management
Cher client, merci d'avoir pris le temps de nous laisser une bonne notation. Nous esperons vous accueillir très prochainement.
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Apr 2024 by Nelly kponton, Hotel Management
Cher client, merci d'avoir pris le temps de nous donner une bonne notation. Nous esperons vous accueiliir très prochainement.
by A verified traveler
Posted 22 Mar 2024
Great property
Comment from Hotel Management
26 Mar 2024 by Nelly kponton, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Nelly kponton, Hotel Management
Dear guest, Thanks so much for sharing your experience with us. We hope to see you again soon.
by A verified traveler
Posted 14 Mar 2024
Cleaness
Comment from Hotel Management
22 Mar 2024 by Nelly kponton, Hotel Management
Dear customer, Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Nelly kponton, Hotel Management
Bonjour chère cliente, Merci beaucoup d'avoir pris le temps de laisser une excellente notation. Nous apprécions vraiment votre confiance. Nous restons à disposition pour toute demande
by A verified traveler
Posted 23 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Nelly KPONTON , Hotel Management
Dear guest, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
