Ratings based on 251 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Diego
Posted 4 Sep 2023
Room is clean but hard to find the parking area
Comment from Hotel Management
20 Sep 2023 by Directora, Hotel Management
Thank you for your review.The hotel has its own paid parking and if you wish we have arranged special prices with the parking lots in the area. We are in the center of the city and there are no free parking in this area. We are sorry for the inconvenience.General Manager Mercure Hotel Carlton Rioja
by A verified traveler from kissimmee
Posted 19 Jul 2023
Great option! Great service! Spotless rooms!
Comment from Hotel Management
20 Sep 2023 by Directora, Hotel Management
Thank You, Jedisan!General Manager Mercure Hotel Carlton Rioja
by A verified traveler
Posted 13 May 2023
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
by A verified traveler
Posted 11 Apr 2023
Good location, clean and confy
by A verified traveler
Posted 12 Dec 2022 on Hotels
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
by A verified traveler
Posted 12 Aug 2022 on Hotels
by A verified traveler
Posted 12 Apr 2022
No air conditioning available
by A verified traveler
Great price ratio in the area
Posted 23 Sep 2021 on HotelsA great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back.
Parking can be very tricky as they have no parking and the parkings from 9am are paid.
by A verified traveler
Excellent place
Posted 28 Sep 2019 on HotelsExcellent place
by A verified traveler from New York City
Posted 10 Aug 2019
Great location in the heart of everything with quick access to a lot of great shopping and restaurants.
