Ratings based on 555 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jun 2024
The hotel controls the temperature in the rooms, It was hot inside.........
Comment from Hotel Management
4 Jun 2024 by Reception Team, Hotel Management
Dear guest, the air conditioning in the rooms works once the key card is inserted in the electricity box. Once the key card is removed from it, the AC stops, this is the reason why we give 2 key cards upon the guests arrival, in order to be used one of them, during the whole stay, only for the electricity box. Is better not to remove it during all the stay in order to get a good temperature inside.We hope that this matter with the air conditioner operation does not prevent you from visiting us again in the future, we would be happy to welcome you back in our hotelBest regardsReception Team
4 out of 5
by A verified traveler

Posted 10 May 2024
It’s convenient location entering Logroño when walking the Camino de Santiago
4 out of 5
by A verified traveler from Denver

Posted 13 Mar 2024
Really comfy everything clean great staff enjoyed the stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2024
5 out of 5
by A verified traveler

Posted 4 Feb 2024
Right by the river, this hotel offers some nice views. It is also an easy walk to Bodegas Franco Españolas on the other side of the Ebro, or to Calle Laurel, which is a lively lane of tapas joints in the centre of town. Every staff member I encountered was polite and helpful, especially the gentleman who asked the bartender to give me big cup of ice. (There’s no ice machine at the hotel) If you own a travel-sized EU hairdryer, you may want to pack it, since the one here is the useless kind that is attached to the wall by a short cord and requires you to hold down a button to make it run.
4 out of 5
by A verified traveler

Great location, excellent staffing.

Posted 6 Sep 2023 on Hotels
Great location, and very friendly staff (especially the man who helped navigate cars into the elevator). Nice sized rooms, only drawback was the AC during the heat wave. None could keep up.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 20 Jun 2023
It’s an ok place for the price.
5 out of 5
by A verified traveler

Posted 28 May 2023 on Hotels
Very comfortable, clean and excellent location
5 out of 5
by A verified traveler

Posted 5 May 2023
A nice place to take a brief break from the Camino.