Ratings based on 266 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2023
Great service and so close to HBF and shopping
Comment from Hotel Management
13 Feb 2024 by Hotel Stadt Lörrach, Hotel Management
Dear Guest,Thank you very much for your positiv feedback.Our location next to the train and bus station as well as the city center is certainlya big advantage of our hotel.We would be pleased to welcome you again.Kind regardsHotel Stadt Lörrach Team
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 29 Apr 2023 on Hotels
Excellent stay. Very helpful and friendly staff ... above and beyond.
Comment from Hotel Management
25 Jul 2023 by Hotel Stadt Lörrach, Hotel Management
Dear guest,Thank you for your kind words! We're thrilled to know that you had a wonderful stay with us. Our team works hard to ensure every guest's experience is exceptional, and we're delighted that we succeeded with you. We look forward to welcoming you back on your next visit!Best wishesYour Hotel Stadt lörrach Team
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
Love the smoking lounge
Posted 22 Mar 2023 on Hotelsby A verified traveler
Posted 22 Nov 2022 on Hotels
by A verified traveler
Posted 19 Oct 2022 on Ebookers
Die Gastfreundschaft des Personals an der Rezeption lässt zu wünschen übrig
by A verified traveler
Posted 2 Mar 2022
by A verified traveler
Posted 19 Dec 2021 on Hotels
Very nice hotel and location. Only issues were the WiFi and bed size/layout. The nice lady at the desk mentioned the WiFi doesn’t work with iPhones, which seems odd, but sure enough, did not work with either of our phones, so disappointing if it is a known issue. Also, the bed was pushed against the wall, which made it hard to sleep with an already smaller than normal double bed. Plenty of space in the room for it to be turned another direction.
Comment from Hotel Management
27 Dec 2021 by Hotel Stadt Lörrach, Hotel Management
Dear guest,
thank you for your visit to our Hotel Stadt Lörrach and the associated assessment.
Even though we could only partially convince you during your last visit, we would like to thank you for taking the time to tell us about your stay.
We take every guest feedback as an opportunity to do better in the future. We strive hard to make every stay enjoyable, so we would like to sincerely apologize for not being able to fully meet your expectations this time.
Our studios in the boardinghouse have a room size between 24-30 quatrad meters. Since we would like to make the rooms all containable and at the same time provide enough space in all rooms, the beds in our studios are aligned with the wall.
We will be happy to offer you during your next stay one of our Classic Rooms of the same price, which is located in our main house and is equipped with a bed with a total size of 180 x 200 meters (2 separate mattresses).
Thank you for bringing this to our attention.
Despite the inconvenience, we would be happy to welcome you again to convince you otherwise on your next visit.
Best regards
Your team from Hotel Stadt Lörrach
by A verified traveler
Comfortable, modern and clean
Posted 11 Oct 2020 on HotelsVery comfortable, clean and modern hotel centrally located opposite the train station. Great breakfast and modern bar area. Enjoyed my stay!
