Ratings based on 527 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Nice staff - great breakfast - clean
Comment from Hotel Management
3 Jun 2024 by Tina Morgan, GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted 31 May 2024
A
Comment from Hotel Management
1 Jun 2024 by Tina Morgan, GM, Hotel Management
Good morning. Would you write back and tell me what made could have made your stay 5star? I am sorry that we failed to meet your expectations.
by A verified traveler from Griffin
Posted 9 May 2024
The lady at the check-in desk was extremely rude at me for asking simple questions. All i wanted to know was why did i have to pay in cash for a deposit and she snapped at me and threatened to call the police
Comment from Hotel Management
9 May 2024 by Tina Morgan, GM, Hotel Management
I am so sorry you were treated rudely. Our property policy is a cash deposit of 250.00 if you live in the surrounding counties and Henry County. I will look into who checked you in and handle the situation. I apologize for her behavior and threatening the police on you.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Tina Morgan, GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted 20 Apr 2024
This was a great hotel to stay in for the night on our way to Florida. It was clean and quiet.
Comment from Hotel Management
6 May 2024 by Tina Morgan, GM, Hotel Management
Thank you for your review. We hope to see you again soon.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
6 May 2024 by Tina Morgan, GM, Hotel Management
Would you mind providing information on your review? I do apologize that we failed to meet your expectations. I would like to know what areas need to be addressed.
by A verified traveler
Posted 11 Apr 2024
Really really gross.
by A verified traveler
Posted 7 Apr 2024
Clean
Comment from Hotel Management
8 Apr 2024 by Tina Morgan, GM, Hotel Management
Thank you for your review.
by A verified traveler from Lauderhill
Posted 7 Apr 2024
I had the worse experience of my life at check in
. When i went to check in with my baby i was told my room is gone and i already paid for it leaving me devastated. Then eventually the manager gave me a room. I ignore all the warning ⚠️ sign reviews and went ahead and stayed there
Comment from Hotel Management
8 Apr 2024 by Tina Morgan, GM, Hotel Management
Ma'am, if you would have let Expedia or the hotel itself know you would be checking in after 3am there wouldn't have been an issue. You arrived after our audit ran which made you a NO SHOW. We could have had you already checked in had you let us know.
by A verified traveler
Posted 5 Apr 2024
Place was pretty clean- just random things were found like a braces rubber band and toothpick under the nightstand. Gal at breakfast was amazing and sooooo nice!!
Comment from Hotel Management
5 Apr 2024 by Tina Morgan, GM, Hotel Management
Thank you for your review. I will talk to housekeeping about the random little objects being left.
