Ratings based on 531 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Nice
by A verified traveler
Posted 16 Jun 2024
Not quite at all. The room above ours made a lot of noise until midnight. After that, it continued making noise throughout the night. My baby woke up all night due to the noise. We called the reception to complain and noticed that the noise got much worse afterward. Additionally, the blackout curtain did not close properly, and the light came straight into our faces since the bed was in front of the window. Our intention was to relax, but it was quite stressful. We didn't leave in the middle of the night only because of the baby.
by A verified traveler
Posted 9 Jun 2024
none
by A verified traveler
Posted 9 Jun 2024
Nothing unique.
Standard
by A verified traveler
Posted 8 Jun 2024
Super clean, spacious room, plenty of towels.
by A verified traveler
Posted 6 Jun 2024
Flush was not working no support person
by A verified traveler
Posted 4 Jun 2024
I and my family like this hotel. Very clean. Very nice service, Easy access to Niagara Falls.
by A verified traveler
Posted 28 May 2024
When i booked this thought it had ev car changing on property but didn't. So had to find somewhere to change our ev car.
by A verified traveler
Posted 27 May 2024
Where to even start. The bathtub had not been cleaned and the bathtub drain wouldn’t drain. It had previous guests hair left behind. Upon dressing my kids for bed I saw a syringe and needle with blood up the wall. ( thank goodness my kids didn’t find it!) service desk apologized and offered a snack and new room. Once in the new room the bathroom floors were dirty and the floors not vacuumed.
by A verified traveler
Posted 10 May 2024
Perfect
