Ratings based on 86 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Absolutely loved the stay. Great staff, beautiful views and walks and the food was exceptional.
Comment from Hotel Management
14 May 2024 by Niki, Hotel Management
Kia ora MikeThaks for the fabulous rating and feedback! Taking the time to do so is really apprecaited. We are so pleased you enjoyed the grounds and the walks they encourage. We always love seeing it through our guests eyes again and we hope you return to visit another day. Travel safe.Ngā mihi nuiNiki
by A verified traveler
Posted 5 May 2024
This was the most beautiful stay during our honeymoon. We were pleasantly surprised and impressed with all of the different activities and things offered here. We definitely want to come back to Lochmara the next time we find ourselves in Aotearoa. Thank you!
Comment from Hotel Management
5 May 2024 by Niki, Hotel Management
Kia ora AlexanderWow we are so honoured to recieve such high praise especially for something as special as your honeymoon. We are glad You enjoyed all we had to offer and want to return! We look forward to seeing you again - perhaps anniversary!Have the best first year ahead as newlyweds.Ngā mihi nuiNiki
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by Bo, Hotel Management
Kia ora R,Thank you for your review and hope the rest of your holiday went well.
by A verified traveler
Posted 19 Feb 2024
We had a fantastic time at Lochmara staff exceptional and service fantastic. Thank you
Comment from Hotel Management
19 Feb 2024 by Niki, Hotel Management
Kia ora JennyThank you! We apprecaiete you taking the time to provide us such lovely feedback. We look forward to seeing you again one day. Travel safe.Ngā mihi nuiNiki
by A verified traveler
Posted 18 Feb 2024
Beautiful location for a couple of nights. Loved the animals. Only thing that let it down was the restaurant. The food sounded delicious on the menu but that’s where it stopped. Food was expensive and lacked any sort of flavour.
Comment from Hotel Management
19 Feb 2024 by Niki, Hotel Management
Kia ora CorrinaThank you for taking the time to provide us contructive feedback, it is appreciated. We are actively working on our chef shortage so we can urgently address the menu. We are pleased you expereinced all Lochmara had to offer and enjoyed the animals and wildlife. We hope the next time you visit you will have an improved food expereince.Ngā mihi nuiNiki
by A verified traveler
Simply the best
Posted 8 Feb 2024 on HotelsOne of the most amazing places we've stayed at in New Zealand
We will be back. Absolutely stunning location with wonderful staff and fabulous facilities. Loved it!
Comment from Hotel Management
19 Feb 2024 by Niki, Hotel Management
Kia ora AndrewWow! Thank you, what a statement and something for us to continue to live up to. We really appreciate your feedback and for the time taken to provide it. We wish you all the best on your travels and definately look forward to seeing you again one day.Ngā mihi nuiNiki
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by Bo, Hotel Management
Kia ora Cordelia,Thank you so much for taking the time to write a review and met your expectations. I apologise for not responding earlier. Happy Easter
by A verified traveler
Posted 5 Feb 2024
The property was a slice of heaven on earth. But for foodies like me I would request either of 2 options - expand the menu or provide microwave/bbq facilities.
Comment from Hotel Management
19 Feb 2024 by Niki, Hotel Management
Kia ora ShuvranilThank you for taking the time to provide us such a lovely review, it is really appreciated. We agree re the menu, we have only had to limit it due to chef shortage and we are avtively working on trying to resolve this. An ongoing hospitaltiy challenge at present! We look forward to seeing you again one day soon.Ngā mihi nuiNiki
by A verified traveler
Posted 1 Feb 2024
Beautiful views
Friendly staff
Great food
Tidy rooms, could do with an upgrade, clean and nicely presented.
Comment from Hotel Management
19 Feb 2024 by Niki, Hotel Management
Kia ora ElaThank you for the lovely review! We agree it is time for an upgrade and we are working ont he plans and budget for this! We are pleased you had a lovely time and thanks for taking the time to endorse us. Travel safe.Ngā mihi nuiNiki
by A verified traveler
Couples timeout
Posted 16 Jan 2024 on HotelsNice place...friendly staff...would recommend for an overnight stay but wouldnt recommend longer...focus is more on day trippers from Picton not on those paying top dollar to stay in the accommodation. The water taxi is charged on top of accommodation which should be included if you are staying I feel, as there is no road to drive there... Room service doesnt get done till very late in the day and we had to chase up towels, toilet paper etc. Maybe not enough staff but maybe 2 seperate staff groups would work better...one for day trippers one focused on accommodation.
Overal a relaxing stay in a comfortable room.
Comment from Hotel Management
17 Jan 2024 by Niki, Hotel Management
Kia ora GrahamThank you for taking the time to provide us constructive feedbck, it is always appreciated and we will review your ideas with the team. For the water taxi we are unable to include it in the room rates as we have people stay with us who are walking the Queen Charlotte Track and don't need the boat, and others arrive to stay on their own boats, and those who head out on our water taxi. We are glad you enjoyed your stay in and hope the remainder of your holidays are wonderful.Ngā mihi nuiNiki
