Ratings based on 293 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2023 on Hotels
Dangerous poolside - not family friendly - too many large rowdy groups - security not sufficient for size of hotel
by A verified traveler
Posted 20 Sep 2023
Enjoyed the stay.
by A verified traveler
Posted 6 Aug 2023
Comment from Hotel Management
10 Aug 2023 by Dpt. booking, Hotel Management
Dear customer,Thank you for your feedback. Your comments are essential for us, they help us to improve.Best regards,Reservations Department.
by A verified traveler from Phoenix
Posted 16 Jul 2023
Too many issues to even put in so few characters!
Comment from Hotel Management
10 Aug 2023 by Dpt. booking, Hotel Management
Dear guest,We apologize for the numerous issues you faced. Your feedback is essential to us. Please provide more details, and we'll address each concern promptly.Best regards,Reservations Department.
by A verified traveler
Please avoid and book Samba or another hotel.
Posted 1 Nov 2022 on HotelsThis Hotel would have got 5* Review but for the cleaners to take 5 days to finally refil my shower gel and shampoo was appalling. The place got very busy from day 1 till i left and i was not going to que up at reception for something the cleaners fail to do. There are hotel that are 3* and they look much more cleaner, Livelier and newer. So dont be deceived by the Stars of this hotel. The kids slides was closed a message before hand would be nice as i only booked this hotel for my kids. Only entertainment and fun they had was the man working on security he played and also gave the children sweets. This hotel parking cost me more than my car rental.
by A verified traveler
Old mattress
Posted 12 Aug 2022 on HotelsMy bed was not comfortable, very old mattress, was very noisy
Comment from Hotel Management
12 Aug 2022 by Thank you, Hotel Management
Dear Vladan,
Thank-you for sharing your review.
We take note of your review to improve
It would be a pleasure to have you back,
Kind regards
Guitart Hotels
by A verified traveler
Posted 8 Aug 2022
large room. pool was too crowded
Comment from Hotel Management
12 Aug 2022 by Thank you, Hotel Management
Dear John,
Thank-you for sharing your review
We are glad you enjoyed our services.
It would be a pleasure to have you back,
Kind regards
Guitart Hotels
by A verified traveler
Posted 2 Aug 2022
by A verified traveler
Posted 29 Jul 2022 on Ebookers
Great place, nice food options. 5 minutes walk to beach
Comment from Hotel Management
30 Jul 2022 by Thank you, Hotel Management
Dear Sergio,
Thank-you for sharing your review
It will inspire our efforts to improve.
Kind regards
Guitart Hotels
by A verified traveler
Posted 18 Jul 2022
Las piscinas geniales, la animación para niños también. El personal muy agradable. Pero hay partes del edificio que necesitan reforma o pintura/renovación.
Comment from Hotel Management
22 Jul 2022 by Thank you for your review, Hotel Management
Dear Lynn ,
Thank-you for sharing your review and for your kind words.
We take note of your commentary, it will inspire our efforts to improve.
Kind regards
Guitart Hotels