Ratings based on 54 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
4 out of 5
by A verified traveler

Posted 5 Apr 2024
When I arrived, there was no heating on in the room and it was quite chilly. I had a word with reception and it was soon resolved. Someone came to the rescue! Comfortable, quiet and pleasant all night. Very friendly and helpful at the Thomas Arms. I will be returning when on my regular visits to Llanelli. Thanks.
5 out of 5
by A verified traveler

Posted 1 Mar 2024
all good. no issues, thanks
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024
4 out of 5
by A verified traveler

Posted 9 Feb 2024
Staff are very friendly, helpful and pleasant. This hotel is convenient for my work as I live 50 miles away from my studios and travelling can be difficult in bad weather. I will be using every time I stay in Llanelli. Cannot fault.
4 out of 5
by A verified traveler

Yes book again in few weeks

Posted 7 Jan 2024 on Hotels
What a lovely room you in the food look nice, but we didn’t have any friendly people would go again
4 out of 5
by A verified traveler

Posted 1 Dec 2023
ROOM WAS CLEAN, WARM, COMFORTABLE. DID NOT USE THE DINING ROOM - FLYING VISIT ONLY - WILL RETURN - BEEN BEFORE. SUITED ME FINE FOR WHAT I NEEDED AND REASONABLY PRICED. NO ISSUES WHATSOEVER. FRIENDLY STAFF.
5 out of 5
by A verified traveler

Posted 16 Nov 2023
The room was clean/tidy with plenty of space. Staff were friendly. The location was very close to town. Restaurant/bar on location. Ideal for a town stay.
4 out of 5
by A verified traveler from Fort St. John

Posted 28 Oct 2023
I booked during a stressful moment and when we arrived was told the booking was for the following week but the manager so kindly changed it to there and then. We stayed here twice within a few weeks and the first booking we had a charming original room. The second booking we had a smaller room, adequate, but not as charming. Still, a good sleep was had. Great staff, a busy venue for events and the restaurant and pub. Very walkable to shops at town centre.