Ratings based on 249 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Toilet seat not attached properly.
Cheap biscuits.
No fridge to store cold drinks.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 17 Mar 2024
We stayed at the Diplomat Hotel to attend our friends wedding day. The venue was perfect, the attention to detail and attentive staff made it memorable. Our room was spotlessly clean and well presented. Very happy!!
by A verified traveler
Posted 3 Mar 2024
My third visit to this hotel we both like staying here however during the last visit noticed prices have increased! Not in my view are warranted some staff need extra training notable bar staff it’s a shame really but the price increases have made us look further a field in future
by A verified traveler
Posted 25 Feb 2024
The staff could not do enough for you very friendly and very clesn
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024
The staff are lovely, helpful and welcoming and that is why I gave it 4 stars. Sadly the hotel itself has seen better days, it’s dated and scruffy, we didn’t have hot water when we showered, the walls are thin and we could hear conversations in the next room at night. It’s such a shame as the spa area is nice and the food in the restaurant was good but the building really does need proper maintaining to make it more appealing.
by A verified traveler
Posted 1 Feb 2024
the property was a mansion house which you can see in the original area pre extension its been a hotel for about 50 years and the staff are commendable
by A verified traveler
Posted 14 Jan 2024
Lovely hotel with nice rooms and really helpful pleasant staff .
