Ratings based on 454 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Hotel was very nice and efficient. Staff was well organized and very helpful.
by A verified traveler
Posted 3 Jun 2024
Excellent staff, bar and spa.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 15 May 2024
The hotel is walkable to shopping, old town, and central train station. There are convenient store and grocery near by. The breakfast options were great and the room was comfortable. There are 3 minor feedback: (i) the pillows are way too soft (should have 1 or 2 mid - firm pillows), (ii) there’s only one option to turn on/off lights (should have different switches for certain areas), (iii) the rooftop bar is lovely but the plants are blocking the view of the beautiful city / old town (unless you’re standing close to the windows). Overall, it was a great stay and I would come back. Highly recommended.
Comment from Hotel Management
16 May 2024 by Guest Relations Team, Hotel Management
Dear Ms/Mr. Myhan, Thank you for your detailed review! We're thrilled to hear that you enjoyed your stay and found our hotel conveniently located near shopping, old town, and the central train station. We're also glad to hear that you appreciated the nearby convenience stores and grocery options, as well as the variety offered at breakfast.Regarding your feedback, we appreciate your insights on how we can improve. We'll certainly take note of your suggestions about the pillows, lighting options, and the rooftop bar's plant arrangement. Your comfort and satisfaction are our top priorities, so we'll strive to address these areas to enhance your experience in the future.We're delighted that despite these minor points, you still had a great stay and would consider returning. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best Regards, Guest Relations Team
by A verified traveler
Posted 4 May 2024
Absolutely Outstanding is all i can say about our stay here, a great view from our room on the 15th floor, modern and had everything we could have needed. Amazing Breakfast, the best ive had in any hotel to be honest, all topped off with a fantastic team of staff. We will definitely be back! Thankyou!
Comment from Hotel Management
5 May 2024 by Guest Relations Team, Hotel Management
Dear [Guest's Name],Thank you for sharing your experience with us! We're thrilled to hear that your stay was absolutely outstanding. It's wonderful that you enjoyed the great view from your room on the 15th floor and found it modern and well-equipped.We're delighted that you found our breakfast amazing and even consider it the best you've had in any hotel – what a compliment! Our team takes great pride in providing exceptional service, and we're thrilled to hear that they made a positive impression on you.Thank you for choosing to stay with us, and we're ecstatic to hear that you'll be back! We can't wait to welcome you for another wonderful experience.Warm regards,
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 28 Apr 2024
Excelente atención
Comment from Hotel Management
29 Apr 2024 by Guest Relations Team, Hotel Management
Dear Omerlys,Thank you for your kind words! We're delighted to hear that you appreciated the attention you received during your experience with us. Providing excellent service is something we strive for every day, and your feedback is greatly encouraging. We look forward to welcoming you back soon!Kind regards,InterContinentla Team
by A verified traveler
Posted 19 Apr 2024
Excellent staff and very nice hotel
Comment from Hotel Management
20 Apr 2024 by Guest Relations Team, Hotel Management
Dear Mr. Joseph, We are thrilled to hear that you had such a positive experience during your stay with us! Our team works hard to ensure that all our guests feel welcome and well taken care of, so it's wonderful to hear that you found our staff excellent.We're also pleased that you enjoyed our hotel. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards, Guest Relations Team
by A verified traveler from London
Posted 12 Apr 2024
Great hotel, the design and quality of the hotel is 5 stars!
Comment from Hotel Management
12 Apr 2024 by Guest Relations Team, Hotel Management
Dear Mr. Gerardo, Thank you for your fantastic feedback!We're thrilled to hear that you enjoyed our hotel's design and quality. Your satisfaction is our top priority, and we're glad to have met your expectations.We look forward to welcoming you back for another exceptional stay in the future!Best Regards, Guest Relations Team
by A verified traveler
Posted 11 Apr 2024
Very nice hotel. The spa & gym areas were great with a nice view of the city, good breakfast and very friendly staff.
Comment from Hotel Management
12 Apr 2024 by Guest Relations Team, Hotel Management
Dear Ms Stephanie, Thank you for your positive feedback!We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and it's rewarding to know that we succeeded in making your experience memorable. We're glad you appreciated our spa, gym, and picturesque city view.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Best regards, Guest Relations Team
