Ratings based on 40 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good
Posted 27 Jul 2023 on HotelsLike some traveler says the bathroom was smelly, it was a bit smelly. But no problem if you close the bathroom door.
The property is in the old town but it wasn’t so noisy in the night on weekdays.
Comment from Hotel Management
28 Aug 2023 by Simonag, Hotel Management
Dear Nana, thank you for staying with us and for your feedback. We appreciate it. All the best, Cha cha rooms staff
by A verified traveler
Posted 13 Jul 2023
Comment from Hotel Management
28 Aug 2023 by simonag, Hotel Management
Thank you so much Bryen, wish you all the best!
by A verified traveler
Posted 27 Jun 2023 on Hotels
Bedroom area was clean, but it appears staff left before finishing cleaning bathroom. The sink area has puddle of dirty water and a dirty towel left in shower. The rest appear clean. Hotel requested payment in cash, which is an inconvenience as most places will take card so one is not used to carry too much cash.
by A verified traveler
Posted 10 Jun 2023 on Hotels
Comment from Hotel Management
21 Jun 2023 by simonag, Hotel Management
Thank you very much for your amazing feedback and for your stay with us. All the best, Cha cha rooms staff
by A verified traveler
Posted 5 Mar 2023
Very bad
by A verified traveler
Posted 5 Jan 2023
by A verified traveler
Posted 23 Mar 2022
Nice rooms very clean
Comment from Hotel Management
30 Mar 2022 by SimonaG, Hotel Management
Thank you very much Levent, we appreciate it. All the best, Cha cha rooms staff
by A verified traveler
Just ok, great location though.
Posted 1 Nov 2021 on HotelsIt was ok, I had a minor incident when I checked in because they said their credit card machine was broken and I had to pay by cash, which was not stated when I made the reservation, they accepted my credit card payment in the end. The room was ok and the location was perfect, the one issue that bothered me the most that it was not that clean, I found hair on the sink and a hair ball next to the bathroom door. Also, the walls were super dirty.
by A verified traveler
Posted 28 Jul 2021
The parking situation is ludicrous. I spent literally 3 hours dealing with finding a spot, moving my car, walking to and from the car to the hotel nearly half a mile each way, and then walking to move the car again before getting ticketed in the morning. It’s not Cha Cha Room’s fault, but just don’t stay in downtown Ljubljana unless your hotel has a parking situation that doesn’t take practically all your time and energy to deal with.
On top of that, my room was uncomfortably hot literally the entire night. They give you a fan, since there’s no AC, but I had that stupid thing blowing at full blast all night with the window wide open and the room never got cool. Then, at 4am, the garbage man wakes me right outside my open window as I’m sweltering the night away. I’m not sure I slept at all, then had to go move my car before 7 because of the stupid parking situation!
I hate giving bad reviews, but I just can’t recommend this place.
Comment from Hotel Management
16 Aug 2021 by simonag, Hotel Management
Dear guest, we are sorry that you have us a bad review - because of AC yes, because of parking situation we think we don't deserve it. In the city centre there is basically no free parking and we explain everything when you make a reservation - you can reserve our place and you can park in the garage, you can also park on the street but yes you have to pay. Since you are mentioning that you had to move your car before 7, that means you were finding a free parking over the night or cheaper one - that is your decision. Since you made an anonymous review we also can not not who you are to understand and clarify the situation in the detail. Sorry. All the best, Cha cha rooms staff
by A verified traveler
For sure recommending it
Posted 28 Jul 2021 on HotelsThe room was ⭐⭐⭐⭐⭐. Everything seemed brand new and done with taste.
So was the service, really nice and helpful person at the reception.
Comment from Hotel Management
16 Aug 2021 by simonag, Hotel Management
Thank you so much, we are happy that you were satisfied. Kind regards, Cha cha rooms staff
